Food & Consumables Coach

Walmart•Lincoln, NE

23d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops associates and teams, supports store operations, and drives customer service and the financial performance of the designated store area. The role includes coaching associates through training, store tours, feedback, and communication about operational priorities, merchandising, business initiatives, and company direction. The Coach helps lead change efforts and provides clear expectations and guidance for implementing business solutions. The position models Walmart’s customer service standards and supports customer service initiatives, resolves customer needs and complaints, and leads process improvements to maintain a high-quality customer experience. It reviews profit-and-loss results, assists with budgets and forecasts, controls expenses, monitors merchandise presentation and inventory flow, manages seasonal transitions and operational processes, and develops plans to reduce shrink and meet sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties; sets expectations; and develops qualified talent to meet staffing needs. The role coordinates work with stakeholders, tracks goals and results, identifies improvement opportunities, supports company policies and values, and promotes a workplace where associates feel included and supported. The position also supports Walmart’s goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and coach associates through active listening, store tours, feedback, and communication about store operations, merchandising, business initiatives, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model and demonstrate Walmart customer service standards and support customer service initiatives and community outreach programs.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, and develop qualified associates to meet staffing needs.
Coordinate and oversee work assignments, maintain stakeholder relationships, support business plans and initiatives, communicate goals, measure progress, and identify improvement opportunities.
Ensure compliance with company policies and procedures and provide guidance on applying them in business processes and practices.
Promote a culture of belonging, integrity, customer focus, learning, continuous improvement, and accountability.
Support Walmart’s goal of becoming a regenerative company, including creating a sense of belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.