Food & Consumables Coach

Walmart•Louisville, KY
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports customer service, and drives financial performance and sales for a designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control, while developing plans to mitigate shrink and achieve sales and profit goals. The Coach hires, trains, mentors, and supervises associates; assigns duties; sets clear expectations; recognizes contributions; and promotes a workplace where associates feel included and supported. The role coordinates work with stakeholders, communicates business objectives and company direction, implements change, measures progress, identifies improvement opportunities, and ensures compliance with company policies and procedures. The position applies Walmart’s values and standards, including respect for individuals, integrity, customer service, and continuous improvement. It supports customer and community initiatives, resolves customer issues, and encourages learning, the use of new technologies, and effective adaptation to change.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback through Tour to Teach.
  • Communicate and collaborate with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model customer service standards using the One Best Way service model and support customer service and community outreach initiatives.
  • Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements and managing budgeting, forecasting, and expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and support staffing needs and associate growth.
  • Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
  • Set and communicate goals, build accountability, measure progress, address improvement opportunities, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Promote a culture of belonging, build trusting relationships, develop talent, and recognize associates’ contributions.
  • Support Walmart’s goal of becoming a regenerative company, including creating a sense of belonging, eliminating waste, and participating in local giving.
  • Make data-informed decisions that balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, partners, and communities.
  • Encourage curiosity, calculated risk-taking, resilience, learning from mistakes, continuous improvement, and adoption of new technologies and skills.

Benefits

  • Performance-based bonus awards and other benefits.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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