Food & Consumables Coach

Walmart•Miami Gardens, FL
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing operations and business results in a designated store area. The role includes teaching, training, listening to associates, touring stores and providing feedback, and communicating about store operations, technology, business initiatives, merchandising, and company direction. The Coach introduces and leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The position models exceptional customer service, supports customer service initiatives and community outreach, resolves customer needs and complaints, and leads process improvements. It drives financial performance and sales by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. The Coach hires, trains, mentors, and recognizes associates; assigns duties and sets expectations; develops talent and supports staffing needs; and promotes a workplace where associates feel they belong. The role coordinates job-related activities and assignments, builds stakeholder relationships, sets and communicates objectives, measures progress, addresses improvement opportunities, and promotes continuous learning. It also ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. Walmart describes its culture and expectations through Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. These include building inclusive, high-performing teams; acting ethically and accountably; putting customers first and making data-informed decisions; and pursuing continuous improvement, learning, and adoption of new technologies. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure differentials, and a state pay differential may apply where required by law. The position is based at 17650 NW 2nd Ave, Miami Gardens, Florida.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates; listen to associates, tour stores, provide feedback, and communicate business and operational information.
  • Introduce and lead company change efforts, establish clear expectations, and guide teams in implementing business solutions.
  • Model and support exceptional customer service, community outreach, and customer service initiatives; resolve customer needs, complaints, and issues.
  • Develop and implement action plans to correct deficiencies and improve customer experience and business processes.
  • Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, recognize, and supervise associates; assign duties, communicate expectations, support staffing needs, and promote a sense of belonging.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
  • Promote continuous learning, adaptability, use of new technologies, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards.
  • Paid time off or paid protected time off that may be used for vacation, sick leave, holidays, or other purposes.
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