Food & Consumables Coach

Walmart • Delano, CA

18h • Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives customer service, sales, and financial performance within the designated store area. The role provides supervision and development opportunities for associates, including hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and helping build a workplace where associates feel they belong.

The Coach models Walmart’s One Best Way service model and supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implements plans to reduce shrink and achieve sales and profit goals.

The position coordinates work and assignments with key stakeholders, communicates goals and business objectives, tracks progress, identifies improvement opportunities, supports company initiatives and change, and ensures compliance with policies, procedures, values, and ethical standards. It also promotes continuous learning, belonging, integrity, customer-focused decision-making, and Walmart’s stated goal of becoming a regenerative company.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams through training, active listening, store tours, feedback, and communication about operations, technology, merchandising, business initiatives, and company direction.
• Lead company change efforts and provide clear expectations and guidance to implement business solutions and communicate business objectives to teams.
• Model and demonstrate Walmart’s One Best Way customer service standards and support customer service initiatives, including community and outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and develop associates; assign duties, set expectations, provide recognition, and promote a sense of belonging.
• Recruit and develop qualified associates to meet staffing needs and support company growth.
• Coordinate, complete, and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
• Set and communicate goals and objectives, build accountability, measure progress, identify improvement opportunities, and demonstrate adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
• Promote Walmart’s stated values by fostering belonging, building collaborative relationships, acting with integrity, serving customers and members, and striving for excellence and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed