Food & Consumables Coach

Wal-Mart Stores East • Union City, GA

5d • Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service initiatives, and drives the financial performance and sales of the designated store area. The role includes teaching and training associates, touring stores and providing feedback, communicating operational priorities and company direction, and leading change efforts. The Coach models Walmart’s One Best Way service model, resolves customer issues, and leads process improvements to support a high-quality customer experience.

The position manages and supports business-area performance through reviewing profit-and-loss statements, budgeting and forecasting, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. It also involves hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and developing talent and staffing.

The Coach coordinates work with stakeholders, sets and communicates objectives, measures progress, identifies improvement opportunities, and supports continuous learning. The role ensures compliance with company policies and procedures and promotes Walmart’s values, including respect for individuals, integrity, customer service, and striving for excellence. The position is based at 4735 Jonesboro Road, Union City, Georgia.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; tour stores and provide feedback to associates.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and demonstrate exceptional customer service using the One Best Way service model.
• Manage and support customer service initiatives, resolve customer needs and complaints, and implement action plans to correct deficiencies.
• Provide process-imvement leadership to support a high-quality customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and develop qualified associates to meet staffing needs.
• Promote a belonging mindset and create opportunities for associates to thrive and perform.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.
• Support Walmart’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.
• Make customer-first, data-informed decisions; drive continuous improvement and support adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave and family care leave.
• Bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.
• Potential regional pay zone or complex-structure compensation, depending on position and circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree