Food & Consumables Coach

Walmart•Westbury, NY
•$67,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandising, seasonal transitions, inventory flow, operational processes, expense management, and shrink mitigation to help achieve sales and profit goals. The Coach hires, trains, mentors, and supervises associates; sets expectations; assigns duties; recognizes contributions; and promotes a workplace where associates feel they belong. The role coordinates and oversees job-related activities, works with key stakeholders, supports business plans and initiatives, measures progress, addresses improvement opportunities, and adapts to change. It ensures compliance with company policies and procedures while modeling Walmart’s values and standards of ethics and integrity. The position also supports the company’s goal of becoming a regenerative company through actions such as creating belonging, eliminating waste, and participating in local giving.

Requirements

  • Meet one of the following education and experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams by training associates, listening to them, touring stores and providing feedback, and communicating about operations, merchandising, technology, business initiatives, and company direction.
  • Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
  • Model and support customer service standards and initiatives, resolve customer needs, complaints, and issues, and implement action plans to address deficiencies and improve the customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize associates, and recruit and develop qualified staff to meet staffing needs.
  • Build accountability, establish and communicate goals and objectives, measure progress, maintain stakeholder relationships, and address opportunities for improvement.
  • Ensure compliance with company policies and procedures and provide direction and guidance on applying them in business processes and practices.
  • Promote a culture of belonging, integrity, collaboration, customer focus, continuous learning, and excellence.

Benefits

  • Performance-based bonus awards and other compensation.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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