Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops associates and oversees the financial performance, sales, customer service, merchandising, and operational processes of a designated store area. The role sets expectations, communicates company direction and business objectives, supports change efforts, and identifies opportunities to improve results and the customer experience. It also ensures compliance with company policies, procedures, values, and standards of ethics and integrity. The Coach builds high-performing, inclusive teams by hiring, training, mentoring, recognizing, and developing associates. The role promotes a workplace where associates feel supported and able to thrive, collaborates with stakeholders, holds teams accountable for progress, and encourages continuous learning and adaptability. The position applies Walmart’s customer-first approach and business models, uses data and analysis to make decisions, and supports the company’s goal of becoming a regenerative company through positive impact, waste elimination, and local giving. The position is based at the Chelsea, Alabama location.
Requirements
- One of the following: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, develop, and communicate with associates at all levels, including through store tours, feedback, technology, business initiatives, merchandising, and company direction.
- Model and support exceptional customer service, resolve customer needs and complaints, and implement action plans to address service deficiencies and improve the customer experience.
- Drive financial performance and sales for the designated store area by reviewing profit and loss statements, assisting with budgets and forecasts, and controlling expenses.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to reduce shrink and achieve sales and profit goals.
- Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing and growth needs.
- Coordinate job-related activities and assignments, maintain stakeholder relationships, support plans and initiatives, set goals, measure progress, and identify improvement opportunities.
- Ensure compliance with company policies and procedures, support the Open Door Policy, and guide associates in applying company values, ethics, and standards.
- Promote a culture of belonging, integrity, customer-first service, accountability, continuous improvement, and learning from change and mistakes.
- Support Walmart's goal of becoming a regenerative company, including making a positive impact, eliminating waste, and participating in local giving.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U paid education benefit program for eligible full-time and part-time associates
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
