Food & Beverage Systems Manager

Xanterra Travel Collection•Greenwood Village, CO

14d•Onsite

About The Position

The Food & Beverage Systems Manager is the primary liaison between Corporate F&B, Operations, IT, Supply Chain, Accounting, and Learning & Development. The role supports parks and gateway properties by improving systems, reporting, inventory controls, processes, training, and operational execution. It provides data-driven insights, system expertise, project support, and field guidance to improve consistency, efficiency, profitability, and ease of use for property teams. The Manager owns enterprise F&B reporting, dashboards, KPIs, and performance insights; serves as the F&B subject matter expert for relevant systems; supports technology implementations and process improvements; partners on training and inventory controls; and coordinates enterprise initiatives and supply-chain alignment. The position is based in the Greenwood Village corporate office and includes occasional property travel.

Requirements

Associate’s degree in hospitality, culinary management, business, information systems, data analytics, or a related field required.
Minimum three years of F&B operations experience in a high-volume, multi-unit, resort, restaurant, concessions, or comparable environment.
Experience with hospitality systems, reporting and analytics, process improvement, project management, or technology implementation.
Strong financial, analytical, organizational, communication, training, and cross-functional facilitation skills.
Ability to build and communicate performance reporting for operational and executive audiences.
Credibility with field F&B teams.
Ability to travel to properties occasionally and work from the Greenwood Village corporate office.

Nice To Haves

Bachelor’s degree preferred.
Experience with CloudSuite, Smartsheet, Orderly, ERP, recipe management, POS, inventory, menu engineering, or food-cost systems.
Experience with Power BI, Tableau, dashboard development, workflow automation, or data visualization.
Experience with software selection, vendor management, enterprise implementation, change management, SOP development, or practical AI business application.

Responsibilities

Own enterprise F&B reporting, dashboards, KPIs, and performance insights for property, field, corporate, and senior leadership.
Standardize KPI definitions, data sources, and reporting methods across properties.
Analyze cost, labor, inventory, menu performance, waste, revenue, profitability, and guest satisfaction to identify risks and opportunities.
Automate reporting and evaluate AI or predictive tools that improve forecasting and decision support.
Serve as the F&B subject matter expert for CloudSuite, Orderly, inventory, recipe, reporting, and related systems.
Support system implementations, upgrades, testing, issue resolution, user roles, workflows, controls, documentation, and field training.
Partner with stakeholders to define technology needs, evaluate vendors, coordinate demos and pilots, and recommend roadmap priorities.
Improve workflows, SOPs, governance, standards, and controls while reducing field complexity and maintaining enterprise consistency.
Monitor technology, analytics, automation, and AI trends for practical business applications.
Partner with Learning & Development to create scalable training, job aids, documentation, and onboarding resources for F&B leaders and teams.
Oversee inventory tracking, variance analysis, loss prevention, system administration, and performance reporting.
Resolve discrepancies with property teams, Supply Chain, Accounting, and other stakeholders.
Promote accurate inventory practices, responsible automation use, and consistent operating standards.
Coordinate enterprise F&B initiatives, including system rollouts, menu optimization, technology pilots, reporting, automation, and operational improvements.
Manage project plans, requirements, deliverables, risks, dependencies, timelines, stakeholder input, and updates.
Partner with Supply Chain, GPOs, and vendors to support product availability, substitutions, standards, data accuracy, and operational alignment.
Define success measures, monitor results, and complete post-project evaluations for adoption, lessons learned, and ROI.