Food & Beverage Operations Manager

Compass Group•Indianapolis, IN

23h•$60,000 - $65,000

About The Position

The Food & Beverage Operations Manager works alongside the Director of Food & Beverage to oversee the location’s Operations team, ensuring high standards of guest experience, safety, and financial performance. The ideal candidate is an experienced food and beverage leader, an effective coach, and able to drive operational performance and execution. The role is based at The Children's Museum of Indianapolis. The listed salary range is $60,000–$65,000. Applications are accepted on an ongoing basis.

Requirements

At least 3 years of leadership experience in hospitality or retail.
High level of computer literacy.
Understanding of financial concepts.
Passion for hospitality, food, and retail.
Excellent interpersonal and stakeholder-management skills.

Responsibilities

Understand all menus, product offerings, packaging, and pricing.
Ensure concession areas have proper displays and merchandise.
Execute security, safety, and sanitation standards.
Plan operations to ensure appropriate staffing levels and adequate product orders for concession events.
Follow and execute the preventative maintenance schedule established by the Director of Operations.
Hold the team accountable to service standards to deliver great guest service.
Maintain show-quality standards at all times.
Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits, and Levy team members.
Regularly obtain feedback from clients and guests to improve operations.
Respond to and assist with departmental guest-service issues.
Execute menus, promotions, and programs as outlined by the Director of Operations or Department Head and in accordance with Levy standards.
Achieve daily sales and assigned cost goals, as well as assigned budget goals.
Follow and enforce responsible alcohol-service policies.
Verify opening and closing inventories.
Complete required daily reporting in a timely manner and ensure department reports are completed and information is compiled at month-end closing.
Ensure team members adhere to Levy guidelines in the team member training manual and employee handbook.
Forecast and schedule team members to meet operational needs and desired targets.
Ensure proper cash-handling procedures are followed.
Ensure assigned areas are fully stocked and ready for operation.
Ensure maintenance and on-site training for the current POS system and concession equipment.
Conduct regularly scheduled meetings to maintain open communication between management and team members.
Interview, hire, train, and develop team members according to Levy guidelines.
Perform other responsibilities as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and accidental death insurance
Disability insurance
Retirement plan
Flexible time off plan
Paid parental leave
Holiday time off, varying by site and state
Personal leave
Associate shopping program
Health and wellness programs
Discount marketplace
Identity theft protection
Pet insurance
Commuter benefits
Employee assistance program
Flexible spending accounts
Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws