Food & Beverage Manager

Omni Hotels & Resorts • Bretton Woods, NH

12d • Onsite

About The Position

The Food & Beverage Manager ensures personnel are properly trained and supervised and delivers prompt, courteous service in accordance with Omni Food and Beverage standards and company policies and procedures. The role oversees restaurant service, guest experience, food quality and presentation, cleanliness, staffing, operational coordination, and cost control. It also handles administrative and financial duties, supports sales and merchandising initiatives, and ensures compliance with safety, emergency, and liquor liability policies.

Requirements

• Must be available to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Conduct daily pre-meal meetings with service staff and supervise the restaurant floor during operations.
• Ensure staff follow service procedures, monitor the timing of the guest experience, and resolve guest complaints to their satisfaction.
• Maintain smooth restaurant operations, including scheduled staffing, stocked side-stands, completed side-work, functioning coffee and roll-warming equipment, station rotation, seating, and coordination of dining-room functions.
• Monitor food quality and presentation and gather feedback on guest satisfaction with food.
• Review reservations daily, check them against the front desk VIP list, and ensure special-attention details are handled properly.
• Maintain the restaurant’s physical atmosphere and cleanliness, including staff appearance, table settings, menus, equipment, work areas, lighting, and music.
• Contribute to restaurant profitability through cost control, positive up-selling, table turnover, sales promotions, and merchandising programs.
• Prepare monthly budgets and volume forecasts, weekly volume forecasts and schedules, staffing requirements, weekly payroll forecasts, and payroll computations.
• Handle food requisitioning, assist with end-of-month inventory, and perform reconciliation and deposit duties.
• Know beverage procedures and equipment and assist the cashier when needed.
• Manage charge procedures, house charges, check control, walkouts, meal-period changes, reports, and abstracts.
• Know and follow company policies and emergency procedures, including CPR, and work to prevent accidents.
• Enforce liquor liability policies, including prohibitions on serving intoxicated guests or minors.
• Perform other duties assigned or required by management.

Benefits

• Relocation assistance for salaried managers relocating 50 or more miles away
• Guest gym access
• Six paid holidays
• Weekly pay cycle
• Complimentary cafeteria meals
• Medical, dental, and vision plan options
• Paid time off
• 401(k) matching plan
• Pre-tax Health Savings Accounts and Flexible Spending Accounts
• Voluntary benefits including critical illness, hospital indemnity, accident coverage, life and AD&D insurance, legal services, identity theft protection, whole life insurance, telemedicine, and pet insurance
• Employee Assistance Program
• Resort discounts
• Complimentary Bretton Woods season pass, with possible spouse/dependent passes or a courtesy pass depending on status and terms
• 25% off food and beverage, excluding alcohol
• 25% off retail
• 25% off spa services
• Discounts on ski and golf rentals, canopy tours, and other activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed