Food & Beverage Manager

Canyon Ranch • Lenox, MA

6d

About The Position

Canyon Ranch is seeking a Food & Beverage Manager to oversee daily food and beverage operations at a wellness destination resort. The role covers dining outlets, beverage service, and support for banquets and special events, with a focus on maintaining Canyon Ranch service standards and the quality and nutritional integrity of dining offerings.

The manager leads and develops colleagues and supervisors, oversees staffing and training, collaborates with the Executive Chef, and manages budgets, purchasing, inventory, cost controls, revenue forecasts, and financial performance. The position also manages beverage programs and vendor relationships, ensures compliance with health, safety, sanitation, and alcohol service requirements, and identifies ways to improve guest satisfaction, operational efficiency, and revenue.

The role requires flexibility to work varied schedules based on operational needs and the ability to lift up to 40 pounds. Compensation is $54,000–$72,800.

Requirements

• 3–5 years of experience in food and beverage management or a related hospitality leadership role.
• High school diploma or equivalent.
• Strong knowledge of food and beverage operations, fine dining service standards, and hospitality best practices.
• Demonstrated leadership experience, including staff development, training, and performance management.
• Experience managing budgets, purchasing, inventory, financial performance, and profit and loss (P&L).
• Strong communication, organizational, problem-solving, and decision-making skills.
• Knowledge of food safety, sanitation practices, and applicable service regulations.
• Proficiency in Microsoft Office applications and ability to learn operational systems.
• TIPS or Alcohol Awareness certification.
• Valid driver's license with an acceptable driving history.
• CPR/AED certification within 90 days of employment.
• ServSafe Manager certification within six months of hire.
• Flexibility to work varied schedules based on operational needs.
• Ability to lift up to 40 pounds.

Nice To Haves

• Associate degree or equivalent specialized training or experience.
• Passion for exceptional guest service and creating welcoming, memorable dining experiences.

Responsibilities

• Oversee daily food and beverage operations, including dining outlets, beverage service, banquets, and special events.
• Maintain Canyon Ranch service standards and ensure the quality and nutritional integrity of dining offerings.
• Lead, mentor, and develop food and beverage colleagues and supervisors.
• Manage staffing, hiring, onboarding, training, performance evaluations, and professional development.
• Collaborate with the Executive Chef to maintain quality standards, strengthen teamwork, and achieve departmental goals.
• Oversee departmental budgets, purchasing, inventory, cost controls, revenue forecasting, and financial performance.
• Manage beverage programs and vendor relationships to ensure quality, appropriate pricing, and inventory control.
• Develop and implement training programs for operational excellence, food safety, and consistent service delivery.
• Ensure compliance with applicable health, safety, sanitation, and alcohol service requirements.
• Identify opportunities to enhance guest satisfaction, improve operational efficiency, and increase food and beverage revenue.

Benefits

• Access to Canyon Ranch services and facilities, including spa amenities, fitness classes, lectures, and overnight stays at Canyon Ranch locations nationwide.
• Opportunities to experience and support a culture centered on health, wellness, and personal growth.
• Collaborative work environment valuing hospitality, professional development, and exceptional service.
• Opportunity to lead a talented team at a renowned wellness destination and make a meaningful impact on the guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED