Food & Beverage Manager (Concessions) | Toledo Complex

ASM Global•Toledo, OH

17d•$50,000 - $60,000•Onsite

About The Position

The Concessions Manager is responsible for effectively and profitably managing and directing the day-to-day concessions operations at the Toledo Complex, under the leadership of the General Manager and Food & Beverage Director. The role supports budget performance, oversees financial reporting and inventory, and contributes to operational planning and yearly budgets. It also fosters strong client relationships and positive experiences for guests and team members while ensuring safe, high-quality food service and compliance with applicable alcohol regulations and company policies.

Requirements

Bachelor’s degree.
5–7 years of management experience in the high-volume foodservice industry.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a deadline-oriented environment.
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Customer-service orientation and ability to communicate positively and professionally with employees, vendors, client representatives, and guests.
Flexibility to work extended hours due to business requirements, including late nights, weekends, and holidays.
Ability to work in a team environment.
Proficiency in Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Management experience in a concessions environment for a sports and entertainment venue.
Knowledge of accounting procedures, POS systems, and inventory management systems.

Responsibilities

Assist in operating within budget, manage monthly P&L statements, and ensure accurate financial reporting.
Partner with the client to deliver fan experiences at all events.
Create and foster a positive team member experience.
Provide leadership, coaching, and mentorship to staff responsible for executing the team business plan.
Manage labor and operating-supply costs within budgeted guidelines.
Maintain safety and sanitation procedures, ensure food service equipment is properly repaired and maintained, and develop working relationships with local health officials.
Ensure compliance with federal, provincial, local, and Legends regulations regarding alcohol sales.
Hire and promote associates in accordance with Legends standards and the CBA.
Preserve existing programs and develop new concepts to support high-quality food and service.
Oversee concessions inventory and assist in developing yearly operational budgets.
Schedule hourly staff as required.
Adhere to Legends and client policies and processes.
Perform other related duties, tasks, and responsibilities as required.