Food & Beverage Manager

BallenIsles Country Club • Sanford, NC

32d • Onsite

About The Position

Tobacco Road Golf Club is seeking an energetic, organized, and detail-oriented Food & Beverage Manager to lead the food and beverage operations at The Pack House at Tobacco Road Golf Club and The Matchbox, our 12-hole synthetic short course. This is a hands-on leadership position for someone who enjoys hospitality, working with people, and being part of a fast-paced and fun golf environment. The Food & Beverage Manager is responsible for the overall daily operation, staffing, purchasing, inventory management, financial controls, service standards, and guest experience of Tobacco Road's food and beverage operations. This includes The Pack House at Tobacco Road Golf Club, Food & Beverage operations at The Matchbox, Beverage Cart operations, Golf outings, tournaments, and special events, and additional F&B service areas and events as needed. The F&B Manager will work closely with Golf Operations and facility leadership to provide an efficient, welcoming, and consistent experience for our guests.

Requirements

• Strong attention to detail and personal organization.
• Enjoys working in a fun, fast-paced environment.
• Takes ownership of the department and anticipates needs.
• Comfortable holding employees accountable while maintaining a positive workplace.
• Can manage inventory, purchasing, schedules, and administrative responsibilities accurately.
• Understands the importance of controlling costs and protecting margins.
• Willing to be hands-on and help the team when business demands it.
• Communicates effectively with employees, managers, vendors, and guests.
• Enjoys finding ways to make an operation better.

Nice To Haves

• Previous food & beverage management or supervisory experience.
• Experience in golf, resorts, restaurants, hospitality, clubs, or other high-volume operations preferred.
• Experience managing employees and creating staff schedules.
• Experience with purchasing and inventory management.
• Familiarity with POS systems and basic financial reporting.
• Strong organizational and communication skills.
• Basic understanding of food and beverage cost controls.
• Ability to work a flexible schedule including weekends, holidays, and peak golf periods.
• Knowledge of applicable food safety and alcohol-service requirements.
• SERV SAFE CERTIFIED

Responsibilities

• Recruit, train, schedule, supervise, and develop F&B employees.
• Create weekly staff schedules based on golf volume, events, weather, and anticipated business levels.
• Ensure appropriate staffing levels while effectively managing labor costs.
• Establish clear expectations for appearance, punctuality, customer service, cleanliness, and job performance.
• Provide ongoing training and coaching to employees.
• Develop a team culture that is positive, accountable, energetic, and guest focused.
• Be visible and actively involved in the operation, particularly during high-volume periods.
• Manage ordering of food, beverages, beer, wine, liquor, paper goods, and operating supplies.
• Maintain appropriate inventory levels while minimizing waste and unnecessary overstock.
• Receive deliveries and verify product quantities and invoices.
• Maintain organized storage areas, coolers, freezers, and beverage inventory.
• Complete and reconcile monthly physical inventories.
• Monitor product usage and investigate significant inventory variances.
• Maintain effective relationships with vendors and distributors.
• Review pricing and purchasing opportunities to help control costs.
• Monitor food cost, beverage cost, labor cost, and overall departmental performance.
• Work with facility leadership and accounting to establish and achieve departmental budgets.
• Review sales, product mix, inventory, and operating results to identify opportunities for improvement.
• Maintain accurate POS items, pricing, and product categories.
• Help establish appropriate pricing and margins for F&B products.
• Reduce waste, over-pouring, unauthorized discounts, and product loss.
• Assist with annual budgeting and forecasting for the F&B department.
• Maintain a friendly, efficient, and welcoming atmosphere throughout all F&B operations.
• Regularly interact with guests and be visible during peak periods.
• Ensure service standards reflect the expectations of a nationally recognized public golf facility.
• Respond professionally and promptly to guest concerns.
• Work closely with Golf Operations to anticipate daily guest counts, tournaments, outings, and special events.
• Look for creative opportunities to improve the overall F&B experience at both Tobacco Road and The Matchbox.
• Maintain excellent standards for cleanliness and organization in all F&B areas.
• Ensure compliance with applicable North Carolina health, sanitation, and alcohol regulations.
• Ensure staff members maintain required certifications and training.
• Maintain proper food storage, labeling, rotation, temperature control, and sanitation procedures.
• Conduct regular inspections of F&B areas and address deficiencies promptly.

Benefits

• Comprehensive benefits (Medical, Dental, Vision, 401k) based on Troon Benefits Program.
• Meals White on Duty
• Uniforms
• Golf Playing Privileges in accordance with club policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed