Food & Beverage Manager

Marcus Corporation • Minneapolis, MN

13d • $70,000 - $80,000

About The Position

The Lofton Hotel Minneapolis is seeking an experienced Food & Beverage Manager to lead the execution of meetings, weddings, and special events. The position oversees banquet operations, event setup and service, banquet staff, and guest experiences in accordance with the hotel's hospitality standards. The manager also directs food and beverage service operations, supports staff development and associate relations, coordinates with other departments, and manages budgets, expenses, records, and supplies.

Requirements

• Strong knowledge of Food & Beverage operations and preparation techniques.
• Knowledge of beverage operations and wine varieties, labels, and vintages.
• Mathematical ability to determine and track inventory, controls, revenue production, and other hotel financial statements.
• Ability to work an entire shift standing and moving about in banquet areas.
• Ability to read, write, and communicate effectively in English to understand internal documents and reports and interact with guests and employees.
• Ability to deal effectively with internal and external customers, using patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve issues.
• High school diploma required; a college degree or equivalent work experience required.
• Two years of previous Food & Beverage and supervisory experience.
• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and POS systems is helpful.

Nice To Haves

• Additional language ability.

Responsibilities

• Interview, select, train, supervise, and counsel restaurant staff to support efficient outlet operations.
• Ensure high-quality food, beverage, and service throughout all banquet areas.
• Direct and coordinate assigned personnel and departmental responsibilities, and maintain department training standards.
• Coordinate banquet service needs with food production.
• Maintain effective communication within and between departments to meet guest service expectations.
• Maintain hospitable guest relations and interact with banquet associates as needed to support guest service.
• Control labor, costs, and expenses while operating within budgetary and forecasted guidelines.
• Maintain accurate banquet function records and banquet checks.
• Maintain sufficient inventories of banquet and beverage service supplies.
• Maintain the hotel's quality image through housekeeping, maintenance, and sanitation in the area of responsibility.
• Respond to individual guest needs.
• Coordinate with other hotel departments to support harmonious working relationships.
• Establish and maintain effective associate relations.
• Ensure discipline is administered promptly and fairly, with HR involvement.
• Ensure standards of conduct, dress, hygiene, and appearance are maintained.

Benefits

• Free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Discounted parking
• Two-for-one movie theatre coupons at Marcus Theatres
• Career growth and transfer opportunities between properties
• Paid time off
• Medical, dental, and vision insurance
• Company-paid life insurance
• Employee assistance program
• 401(k) with employer match
• Early wage access

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED