Food & Beverage Manager

Wawa•North Vernon, IN

About The Position

The Food & Beverage Manager oversees all food and beverage operations, working alongside the General Manager and Assistant General Manager on daily operations. The role focuses on delivering a fresh, efficient, and customer-focused experience. The manager oversees food programs such as fresh food, grab-and-go meals, beverages, and catering; drives sales and performance goals while maintaining quality and consistency; and monitors trends to develop action plans with peers. The role also serves as the in-store expert on food programs, promotions, and marketing initiatives. The manager trains, supports, and develops Customer Service Associates, contributes to hiring and scheduling, recognizes strong performance, and maintains a clean, safe, and inviting food service area that meets health and safety standards. Inventory, ordering, and equipment upkeep are also part of the role.

Requirements

  • High school diploma or GED equivalent.
  • Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
  • Excellent communication, organization, and customer service skills.
  • Ability to multitask, make decisions, and drive change in a fast-paced environment.
  • Problem-solving skills to drive results, boost sales, and streamline operations.

Nice To Haves

  • Strong leadership experience, ideally in a food service or retail environment.

Responsibilities

  • Oversee food and beverage programs, including fresh food, grab-and-go meals, beverages, and catering.
  • Drive food service sales and meet performance goals while maintaining quality and consistency.
  • Monitor trends and work with peers to create action plans that optimize results.
  • Serve as the in-store expert on food programs, promotions, and marketing initiatives.
  • Deliver training for Customer Service Associates to build proficiency and encourage outstanding customer service.
  • Support hiring, scheduling, training, and team development.
  • Recognize strong performance and help Associates grow.
  • Maintain a clean, safe, and inviting food service area that meets health and safety standards.
  • Oversee inventory, ordering, and equipment upkeep to support efficient operations.

Benefits

  • Medical, dental, vision, and mental health benefits.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) with matching.
  • Education Assistance Program.
  • Store discounts.
  • Paid time off.
  • Paid parental leave.
  • Additional benefit and wellness programs.
  • Monthly bonus incentives.
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