Food & Beverage Manager - Asia Azteca
About The Position
The Food & Beverage Manager is responsible for the daily operations of all food and beverage outlets and personnel at Asia Azteca. The role monitors and enforces company standards, policies, and procedures, as well as applicable federal, state, liquor, health, and safety regulations, while ensuring guests receive prompt and courteous service. The manager oversees personnel matters, administrative procedures, training, scheduling, performance coaching, inventory, labor and food and beverage costs, and payroll timekeeping. The role also supports departmental budget goals and works with Casino Marketing and Hosts to plan for VIP guests and events that may affect daily volume. Flexibility is required to cover supervisory shifts and attend events when necessary.
Requirements
- Minimum of 5 years of experience in multi-unit food and beverage operations or casino/hotel operations.
- Thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methods.
- Highly organized and detail-oriented.
- Familiarity with equipment used in F&B outlets.
- Computer literacy.
- Ability to handle high-volume operations and stressful situations.
- Able to obtain and maintain licenses and/or certifications required by local gaming regulations.
- Able to stand and walk for extended periods; frequently speak, read, write, stand, walk, bend, and stoop; occasionally lift and carry materials up to 30 pounds.
Nice To Haves
- College degree preferred.
- Bilingual preferred.
Responsibilities
- Ensure prompt and courteous customer service and resolve guest complaints appropriately and promptly.
- Monitor, approve, and enforce administrative procedures and policies for F&B management personnel, ensuring accuracy, timeliness, and compliance.
- Oversee personnel matters, including interviewing, hiring, training, scheduling, coaching, motivating, evaluating, and promoting.
- Establish departmental training goals and objectives.
- Assist the Director with budget goals and objectives and monitor departmental financial performance.
- Maintain accurate inventory and established food, beverage, and labor cost levels.
- Ensure adherence to payroll timekeeping practices.
- Coordinate with Casino Marketing and Hosts regarding VIP players and events that may affect daily volume.
- Cover supervisory shifts and attend events when necessary.
- Perform other reasonable duties as assigned.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match of 50% of the employee's contribution, up to 4% of eligible contribution.
- Educational tuition reimbursement.
- Paid time off.
- Ventra Program and EAP programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
