Food & Beverage Manager
About The Position
The Food & Beverage Manager oversees food and beverage operations to ensure efficient and consistent performance. Working alongside the General Manager and Assistant General Manager, the role supports daily operations and focuses on delivering a fresh, efficient, customer-focused experience. The manager owns food and beverage programs, including fresh food, grab-and-go meals, beverages, and catering; drives sales and performance goals; and monitors trends to develop action plans with peers. The role also serves as the in-store expert on food programs, promotions, and marketing initiatives; trains and develops Customer Service Associates; supports hiring and scheduling; and maintains food-service cleanliness, safety, inventory, ordering, and equipment upkeep.
Requirements
- High school diploma or GED equivalent.
- Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
- Excellent communication, organization, and customer service skills.
- Ability to multitask, make decisions, and drive change in a fast-paced environment.
- Problem-solving skills to drive results, boost sales, and streamline operations.
Nice To Haves
- Strong leadership experience, ideally in food service or retail environments.
Responsibilities
- Oversee food and beverage operations and programs, including fresh food, grab-and-go meals, beverages, and catering.
- Drive food-service sales and performance goals while maintaining quality and consistency.
- Monitor trends and collaborate with peers to create action plans to optimize results.
- Serve as the in-store expert on food programs, promotions, and marketing initiatives.
- Own and deliver training for Customer Service Associates to build proficiency and encourage outstanding customer service.
- Support hiring, scheduling, training, and team development; recognize strong performance and help Associates grow.
- Maintain a clean, safe, and inviting food-service area that meets health and safety standards.
- Oversee inventory, ordering, and equipment upkeep to support efficient operations.
Benefits
- Medical, dental, vision, and mental health benefits.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with matching.
- Education Assistance Program.
- Store discounts.
- Paid time off.
- Paid parental leave.
- Additional benefit and wellness programs.
- Monthly bonus incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
