Food & Beverage Manager

The Gasparilla Inn•Boca Grande, FL
•Onsite

About The Position

The Food & Beverage Manager plays an integral role in developing the guest and member experience of The Gasparilla Inn’s food and beverage program. The manager is an engaged team leader who maintains a visible presence with guests and members and models enthusiasm, energy, and a friendly demeanor while leading the team according to the Gasparilla Inn People Charter. This is an administrative and hands-on position involving restaurant floor management, team training and oversight, dining outlet appearance, beverage and supply operations, and coordination of events. The position is on site, with some travel required, and reports to the VP of Food & Beverage.

Requirements

  • 3 to 5 years of experience in front-of-house or back-of-house restaurant operations, preferably in a supervisory or leadership capacity.
  • Dynamic interpersonal communication skills and the ability to positively engage a wide array of people.
  • Strong attention to detail and accuracy; ability to prioritize and organize multiple projects, meet deadlines, problem-solve, and multitask.
  • Highly organized, with a professional demeanor, gracious attitude, and ability to establish and maintain effective working relationships across departments and with team members.
  • Active driver license.
  • Comfort with water safety and ability to respond to water safety events, including potentially high-stress situations.
  • Ability to move equipment weighing up to approximately 50 pounds.
  • Ability to meet the job’s vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

  • Bachelor’s degree in Hospitality Business Administration or a similar field.
  • Beverage or sommelier certifications or training.

Responsibilities

  • Exhibit the Gasparilla Inn People Charter and obtain and maintain basic first aid and CPR certification.
  • Maintain thorough knowledge of the property, spaces, capacities, and amenities.
  • Run restaurant shifts as an ambassador, ensuring guests and members receive prompt, efficient, and courteous service.
  • Train, measure, and hold the service team accountable, and work as a floor manager during meal times.
  • Act as a liaison between service and culinary teams to support timely communication and appropriate service.
  • Work collaboratively with the VP of Food & Beverage to meet restaurant goals and communicate effectively with managers and the service team.
  • Maintain the appearance, cleanliness, and organization of dining outlets and guest-facing areas.
  • Conduct daily pre-shift meetings and ensure service team checklists and communications are completed.
  • Keep restaurant and bar facilities clean, stocked, and organized; inspect bars and assist with oversight of the bartending team.
  • Check equipment maintenance and notify the department manager of maintenance or repair needs.
  • Coordinate planning, setup, execution, and breakdown of banquets, weddings, social events, and meetings.
  • Assist with scheduling, supply ordering and inventory, employee timekeeping, beverage ordering and inventories, and learning the beverage program.
  • Assist the department manager with interviewing service team members and assigning training programs.
  • Ensure staff adhere to departmental standards and procedures, and make recommendations when reviewing employee performance.
  • Perform other duties as assigned.
  • Work events during weekend hours and at night as determined by event needs.
  • Respond to water safety events and safely drive a golf cart as required.

Benefits

  • Drug-free workplace.
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