Food & Beverage Manager

Hilton Garden Inn Oxford AL•Oxford, AL

9d•Onsite

About The Position

Responds to and services guest needs and conducts friendly conversation in the interest of selling the hotel. Prepares, serves, and cleans Breakfast/Banquet during assigned hours for hotel guests. Ensures a clean, sanitary, and attractive kitchen, serving area, pantries, pre-function, conference rooms, and pool, as well as hotel corridors and vending areas to ensure guests experiences are positive.

Requirements

Highly organized.
Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
Strong Guest Service Skills
Must have attention to detail and be customer service oriented.
Ability to communicate satisfactorily with guests, management, and co-workers.

Responsibilities

Provide personalized, friendly service to our guests.
Certified in Food Safety and Handling per class availability.
Notify manager of low inventory of any food items and supplies needed.
Occasionally assist with orders/purchase of supplies necessary to perform job.
Prepare food items for service at breakfast according to occupancy efficiently and attractively.
Maintain a constant and complete stock of food and beverage items during breakfast hours.
Set up service areas each day as directed by manager.
Clear and clean tables as they are vacated during breakfast hours. Plus assist caterers with clearing of dishes and prep areas.
React immediately and safely to all spills and accidents in all work areas.
Wash all serving equipment and store away each day.
Properly return all reusable food items to storage each day.
Knowledge of fire alarm and evacuation procedures.
Keep the pantry and breakfast storage area clean, safe and sanitary.
Must be CPR certified, SDS trained, and completed AWAIR program.
Maintain a clean and attractive work area, uniform and person.
Clean lobby and corridors; wipe down tables/chairs, dust fixtures/window sills/baseboards, empty trash and mop/vacuum.
Clean, set and prepare for events per manager and Banquet Event Orders.
Wash and put away all dishes if working in Banquet or in Breakfast Dish Room.
Maintain a clean and orderly area during Breakfast serving hours.
Complete any special tasks assigned by management.
Complete knowledge of all hotel policies, services and amenities.
All duties must be carried out in a safe manner.
Be flexible and adaptable to the changes and stress that will occur on your job.
Employee must treat everyone with dignity and respect.
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Maintain effective operational communication with management.
Operationally proficient in tending Bar, following ZMC alcohol regulations and handling cash transactions.
Set tables, linens, chairs, AV equipment, break items and all other preparation for functions.