Food & Beverage Manager

The Marcus Corporation•Minneapolis, MN

12d

About The Position

The Lofton Hotel Minneapolis is seeking an experienced Food & Beverage Manager to oversee banquet operations and lead the delivery of exceptional meetings, weddings, and special events. The manager coordinates event setup and service, leads banquet staff, and ensures guest experiences reflect the hotel’s hospitality standards. The position oversees food, beverage, and service quality in banquet areas; coordinates banquet service with food production; manages staffing, training, associate relations, and discipline; and maintains effective communication and working relationships within the hotel. The manager also controls labor and expenses within budget and forecast guidelines, maintains accurate banquet records and checks, and ensures adequate service-supply inventories. The role requires responding to guest needs and maintaining housekeeping, maintenance, sanitation, and appearance standards in the area of responsibility. This role requires two years of prior Food & Beverage and supervisory experience. A high school diploma is required, along with a college degree or equivalent work experience. The stated salary range is $70,000–$80,000 per year.

Requirements

Strong knowledge of Food & Beverage operations and preparation techniques.
Knowledge of beverage operations, including wine varieties, labels, and vintages.
Mathematical ability to track inventory, controls, revenue production, and other hotel financial statements.
Ability to work an entire shift standing and moving about in banquet areas.
Ability to read, write, and communicate effectively in English to understand internal documents and reports and interact with guests and employees.
Ability to deal effectively with internal and external customers, including using patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve issues.
High school diploma required.
College degree or equivalent work experience required.
Two years of previous Food & Beverage and supervisory experience required.
Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and POS systems is helpful.

Nice To Haves

Additional language ability preferred.
Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and POS systems is helpful.

Responsibilities

Interview, select, train, supervise, and counsel restaurant staff for efficient outlet operations.
Ensure the highest quality of food, beverage, and service in all banquet areas.
Direct and coordinate assigned personnel and departmental responsibilities, and maintain department training standards.
Coordinate banquet service needs with food production.
Maintain effective communications within and between departments to meet guest expectations.
Maintain hospitable guest relations and interact with banquet associates as needed to support guest service.
Control labor, costs, and expenses and operate within budgetary and forecast guidelines.
Maintain accurate banquet function records and banquet checks.
Maintain adequate inventories of banquet and beverage service supplies.
Maintain the hotel’s image through housekeeping, maintenance, and sanitation in the area of responsibility.
Respond to individual guest needs as they arise.
Coordinate with other hotel departments to maintain harmonious working relationships.
Establish and maintain effective associate relations.
Administer discipline promptly and fairly, with HR involvement.
Ensure standards of conduct, dress, hygiene, and appearance are maintained.

Benefits

Free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Discounted parking
Two-for-one movie theatre coupons at Marcus Theatres
Career growth and transfer opportunities between properties
Paid time off
Medical, dental, and vision insurance
Company-paid life insurance
Employee assistance program
401(k) with employer match
Early wage access