Food & Beverage Manager - Franchise

Hilton•Irvine, CA
•$72,000 - $75,000

About The Position

The Food & Beverage Manager oversees the hotel's food and beverage department, including employee management, budgeting, business planning, compliance, outlet marketing, menu and promotion development, facilities and equipment maintenance, and guest service. The role manages department staff and works to meet or exceed sales, financial, service, and management objectives while following company and franchise standards and applicable regulations. This position is at a hotel owned and operated by an independent franchisee. The franchisee—not Hilton—controls employment practices and decisions, including recruiting, hiring, salary, benefits, compensation, and the processing of applicant data. Employment and any compensation or benefits are provided only by the franchisee.

Responsibilities

  • Manage the department's human resources, including recruiting, hiring, training, empowering, coaching, counseling, performance and salary reviews, conflict resolution, discipline, and termination as appropriate.
  • Develop, recommend, implement, and manage the department's annual budget, business and marketing plan, forecasts, and objectives.
  • Implement and manage company and franchise programs to ensure compliance with standard operating procedures, safety and sanitation requirements, and applicable federal, state, and local regulations.
  • Market the Food and Beverage outlets and develop and manage menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to attract in-house guests and local customers and meet or exceed sales and financial goals.
  • Manage maintenance and sanitation of hotel food and beverage areas and equipment to protect assets, comply with regulations, and ensure quality service.
  • Respond to customer needs, issues, comments, and problems to provide a quality experience and enhance future sales prospects.
  • Perform other duties as assigned, requested, or deemed necessary by management.
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