Food & Beverage Manager
About The Position
The Food & Beverage Manager oversees daily operations at The Garden, Banquets, TY Bar, and In-Room Dining, providing leadership coverage across Food & Beverage outlets and ensuring exceptional service, operational efficiency, and a seamless guest experience. The role maintains a visible presence, builds relationships with guests, resolves feedback and concerns, and ensures areas meet company, safety, and sanitation standards. The manager partners with culinary and outlet leaders on daily operations, events, promotions, and departmental initiatives, and supports teams during peak periods. The position manages labor and payroll, including scheduling, timecard review and approval, meal-break and payroll compliance, attendance tracking, and labor reporting. It also controls operational costs through purchasing, inventory management, waste reduction, budget monitoring, and support for revenue and upselling initiatives. Administrative responsibilities include participating in operational meetings, liaising with operational leadership and administrative teams, managing purchase orders and records, supporting scheduling documentation and reporting, and coordinating group dining, special events, and VIP experiences. The manager supports recruitment, selection, interviewing, onboarding, training, coaching, employee development, performance evaluations, employee relations, and disciplinary actions. The role also monitors facilities and equipment, recommends improvements, and ensures compliance with health, safety, sanitation, company policies, brand standards, and standard operating procedures.
Requirements
- Strong leadership, organizational, and multitasking abilities.
- Ability to adapt quickly and manage multiple priorities in a fast-paced environment.
- Excellent interpersonal and communication skills.
- Working knowledge of food and beverage systems, inventory tools, and POS platforms.
- Ability to analyze reports and use data to improve operations.
Nice To Haves
- Foreign language skills.
Responsibilities
- Manage daily operations of The Garden, Banquets, TY Bar, and In-Room Dining.
- Provide leadership coverage across Food & Beverage outlets and ensure consistent service standards.
- Maintain a visible presence, engage with guests, build relationships, and promote personalized service.
- Respond to and resolve guest feedback and concerns, including service recovery.
- Ensure Food & Beverage areas are maintained and comply with company, safety, and sanitation standards.
- Partner with culinary and outlet leaders on operations, events, promotions, and departmental initiatives.
- Lead and support teams during peak business periods.
- Coach, train, and foster employee development and cross-functional learning.
- Manage labor costs through scheduling aligned with business needs.
- Review, approve, and comment on employee timecards; ensure compliance with meal break and payroll procedures.
- Track attendance and tardiness, escalate issues, and prepare labor reports including overtime analysis.
- Control operational costs through purchasing, inventory management, and waste reduction.
- Monitor stock and place orders; assist with inventory counts and reconciliation.
- Track departmental expenditures against budget and forecast targets.
- Support revenue-generation and upselling initiatives.
- Attend and contribute to operational, labor, and event meetings; act as a liaison between operational leadership and administrative teams.
- Prepare and manage purchase orders and maintain accurate records.
- Assist with scheduling documentation, team communications, and reporting.
- Support planning and execution of group dining, special events, and VIP experiences.
- Assist with recruitment, selection, interviewing, and onboarding.
- Train, coach, motivate, and inspire employees; support their ongoing development and engagement.
- Conduct performance evaluations and provide constructive feedback.
- Address employee relations matters and enforce disciplinary actions when appropriate.
- Ensure employees comply with work rules, conduct standards, and safety policies, and foster a positive, respectful, and inclusive workplace.
- Monitor the physical condition of restaurant facilities and equipment and recommend improvements.
- Ensure compliance with health, safety, sanitation, company policies, brand standards, and standard operating procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
