Food & Beverage Manager

Wawa•Fairfield, OH

10d

About The Position

The Food & Beverage Manager oversees food and beverage operations to ensure efficient, consistent service and a fresh, customer-focused experience. Working alongside the General Manager and Assistant General Manager, the manager oversees daily operations and food programs including fresh food, grab-and-go meals, beverages, and catering. The role drives sales and performance goals while maintaining quality, consistency, and health and safety standards. It also supports team hiring, scheduling, training, and development, and manages inventory, ordering, and equipment upkeep. The position offers an hourly wage of $22.70–$30.60, commensurate with position, experience, and location, and eligibility for monthly bonus incentives. Wawa provides benefits subject to plan terms, including medical, dental, vision, and mental health benefits, an Employee Stock Ownership Plan (ESOP), 401(k) with matching, education assistance, store discounts, paid time off, paid parental leave, and additional benefit and wellness programs.

Requirements

High school diploma or GED equivalent.
Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
Strong leadership experience; food service or retail experience is a plus.
Excellent communication, organization, and customer service skills.
Ability to multitask, make decisions, and drive change in a fast-paced environment.
Problem-solving skills to drive results, increase sales, and streamline operations.

Nice To Haves

Leadership experience in a food service or retail environment.

Responsibilities

Oversee food and beverage programs, including fresh food, grab-and-go meals, beverages, and catering.
Drive food service sales and meet performance goals while maintaining quality and consistency.
Monitor trends and work with peers to create action plans that optimize results.
Serve as the in-store expert on food programs, promotions, and marketing initiatives.
Provide training for Customer Service Associates to build proficiency and encourage outstanding customer service.
Support hiring, scheduling, training, and team development.
Recognize strong performance and help Associates grow.
Maintain a clean, safe, and inviting food service area that meets health and safety standards.
Oversee inventory, ordering, and equipment upkeep to support efficient operations.