Food & Beverage Manager
About The Position
The Food & Beverage Manager oversees food and beverage operations, working alongside the General Manager and Assistant General Manager to ensure efficient, consistent daily operations and a fresh, efficient, customer-focused experience. The role owns food programs including fresh food, grab-and-go meals, beverages, and catering; drives sales and performance goals; and maintains quality and consistency. The manager serves as the in-store expert on food programs, promotions, and marketing initiatives, trains and develops Customer Service Associates, supports hiring and scheduling, and oversees inventory, ordering, equipment upkeep, and food-area cleanliness and safety.
Requirements
- High school diploma or GED equivalent.
- Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
- Excellent communication, organization, and customer service skills.
- Ability to multitask, make decisions, and drive change in a fast-paced environment.
- Problem-solving skills to drive results, boost sales, and streamline operations.
Nice To Haves
- Strong leadership experience, ideally in food service or retail environments.
Responsibilities
- Oversee food and beverage operations and food programs, including fresh food, grab-and-go meals, beverages, and catering.
- Drive food service sales and meet performance goals while maintaining quality and consistency.
- Monitor trends and work with peers to create action plans to optimize results.
- Serve as the in-store expert on food programs, promotions, and marketing initiatives.
- Deliver training for Customer Service Associates to build proficiency and motivate outstanding customer service.
- Support hiring, scheduling, training, and team development; recognize strong performance and help Associates grow.
- Maintain a clean, safe, and inviting food service area that meets health and safety standards.
- Oversee inventory, ordering, and equipment upkeep to support efficient operations.
Benefits
- Medical, dental, vision, and mental health benefits.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with matching.
- Education Assistance Program.
- Store discounts.
- Paid time off.
- Paid parental leave.
- Additional benefit and wellness programs.
- Eligible for monthly bonus incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
