Food & Beverage Manager | Playa Largo Resort & Spa

SHANER•Key Largo, FL

7d•Onsite

About The Position

The Food & Beverage Manager is responsible for the daily operations and overall management of the Food and Beverage Department at Playa Largo Resort & Spa. The role ensures compliance with operational procedures and maintains food and beverage safety and quality according to hotel, Shaner, and franchise specifications. The manager establishes and maintains departmental standards and procedures, trains employees, and promotes safe working conditions. The position also involves managing all aspects of the restaurant, directing and evaluating its operations, and maintaining a service and management philosophy focused on quality customer service. The manager oversees employee performance and productivity, including assigning and directing work, training, appraising performance, rewarding and disciplining employees, and addressing complaints and problems. The role responds to guest issues and maintains communication with the General Manager, other department managers, supervisors, and staff. The position is based at Playa Largo Resort & Spa, an award-winning, 175-room luxury waterfront resort in the Florida Keys. The property includes multiple restaurants and bars, in-room dining, and banquet and catering operations.

Requirements

At least two years of supervisory experience in the restaurant or food and beverage field.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate satisfactorily with guests, management, and coworkers.
High school graduate or equivalent.
ServSafe and/or food safety training.
Alcohol awareness training, such as TIPS.
Familiarity with food and beverage cost controls.
Ability to write routine reports and correspondence.
Ability to accurately perform mathematical calculations and use required measurement tools.
Ability to prepare budgets and ensure cost controls.

Nice To Haves

Some college education.
Bilingual English/Spanish.
Knowledge of local activities and attractions appropriate for the clientele.

Responsibilities

Ensure compliance with and completion of daily Food and Beverage Department operational procedures.
Maintain food and beverage safety and quality in accordance with hotel, Shaner, and franchise specifications.
Establish and maintain operational standards and procedures, and train staff in those standards and safe working conditions.
Respond to and handle guest-related issues pertaining to the department.
Communicate with the General Manager, other department managers, supervisors, and staff.
Manage employee performance to support productivity and a quality work environment.
Manage all aspects of the restaurant and direct, coordinate, and evaluate its operations.
Maintain a service and management philosophy that guides staff and emphasizes quality customer service.
Train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
Perform other duties as assigned.