Food & Beverage Host (4579)

Ahern Family of Companies•Las Vegas, NV

About The Position

The Ahern Hotel & Convention Center is seeking a Restaurant Host. The Host welcomes guests, supports the flow of the dining room, and coordinates with restaurant and hotel team members to provide professional, consistent service. The role includes taking reservations, assisting with events and seating, sharing information about activities on the property, and helping other restaurant positions when needed.

Requirements

  • Highly motivated and energetic personality.
  • Fluent, professional English communication skills, both written and oral.
  • Ability to work efficiently in a team environment.
  • Must be at least 18 years old.
  • Possess or be able to obtain a Health Card from the Southern Nevada Health District.
  • Must obtain and maintain any other licenses or active work cards required for the position.
  • Willingness to work in a loud, fast-paced environment.
  • Ability to consistently deliver exceptional service and interact with and entertain guests professionally.
  • Ability to consistently initiate and maintain an upbeat, relaxed environment.
  • Maintain a well-groomed appearance, posture, and hygiene as deemed by management.

Responsibilities

  • Maintain a cheerful presence at the door; greet guests, bid them farewell, and invite them to return.
  • Assist guests who need directions to different places on the property.
  • Take reservations and enter guest details into the reservation system.
  • Help arrange tables to accommodate parties.
  • Work with the Restaurant Event Order liaison on events within the restaurant.
  • Answer phone calls and maintain communication with the Hotel Front Desk as needed.
  • Replace menus and keep current menus stocked and ready for use.
  • Inform patrons about events in the restaurant and on the property.
  • Seat guests and remove extra place settings after they are seated.
  • Dispatch To-Go orders when available, or find a Server to handle them.
  • Coordinate dining-room flow and maintain an accurate, fair, and consistent server rotation.
  • Stay aware of the dining stage of each table.
  • Help other restaurant positions when needed and not busy.
  • Communicate with the Chef on Duty about guest inflow.
  • Maintain the communications needed with team members to help them carry out their responsibilities.
  • Follow and enforce company-specific safety policies.
  • Comply with brand and hygiene policies.
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