Food & Beverage Host
About The Position
The Ahern Hotel & Convention Center is seeking a Restaurant Host to welcome and assist guests, coordinate dining-room operations, and support the restaurant team. The Host maintains a cheerful presence at the entrance, greets guests and bids them farewell, provides directions around the property, handles reservations and guest details, and helps prepare and arrange tables. The role also supports restaurant events, takes phone calls, keeps menus stocked and current, informs guests about events, facilitates seating, and helps coordinate To-Go orders. The Host helps manage the flow of the dining room, maintains a fair and consistent server rotation, tracks the dining stage of each table, and communicates with the Chef on Duty, Hotel Front Desk, and other team members as needed. The role may assist other restaurant positions when available. This part-time position may involve staggered hours, weekends, and holidays, and requires working in a loud, fast-paced environment while providing professional, exceptional guest service and following company safety, brand, and hygiene policies.
Requirements
- Must be at least 18 years of age.
- Must communicate fluently and professionally in English, both verbally and in writing.
- Must be able to work efficiently in a team environment.
- Must possess or be able to obtain a Health Card from the Southern Nevada Health District.
- Must be able to obtain and maintain any other licenses or active work cards required for the position.
- Must be willing to work in a loud, fast-paced environment.
- Must consistently provide exceptional guest service and interact and entertain guests professionally.
- Must be able to initiate and consistently maintain an upbeat, relaxed environment.
- Must maintain the appearance, posture, and hygiene standards set by management.
Responsibilities
- Maintain a cheerful presence at the entrance; greet guests, bid them farewell, and invite them to return.
- Assist guests who need directions to locations on the property.
- Take reservations and enter guest details into the reservation system.
- Help arrange tables to accommodate parties.
- Work with the Restaurant Event Order liaison on events within the restaurant.
- Take phone calls and communicate with the Hotel Front Desk as needed.
- Change out menus and keep current menus stocked and ready for use.
- Inform patrons about events in the restaurant and on the property.
- Facilitate guest seating and remove extra place settings after guests are seated.
- Dispatch To-Go orders when available, or retrieve a Server to handle them.
- Coordinate the dining-room flow and maintain an accurate, fair, and consistent server rotation.
- Remain aware of the dining stage of each restaurant table.
- Assist other restaurant positions when needed and not busy.
- Communicate with the Chef on Duty regarding the flow of incoming guests.
- Maintain necessary communication with team members so they can carry out their responsibilities.
- Consistently deliver exceptional guest service and interact with guests professionally.
- Adhere to and enforce company-specific safety policies and comply with brand and hygiene policies.
- Maintain the well-groomed appearance, posture, and hygiene required by management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
