655 Food & Beverage Host / Hostess

Leech Lake Gaming•Northern Lights Dancing Fire Restaurant; Walker, MN

About The Position

Responsible for greeting arriving guests, assigning tables, and inviting departing guests back. The role maintains a seating chart and knowledge of table numbers and assigned servers; observes the dining room to ensure tables, chairs, and floors are properly maintained; seats guests; and communicates maintenance problems, guest complaints, seating updates, and special requests to management and servers. The host/hostess maintains knowledge of menu items, daily specials, promotions, and property-wide events, and keeps menus clean and stocked. The position also includes attending or facilitating mandatory meetings and training, maintaining confidentiality, demonstrating sensitivity to Native American culture, following applicable Leech Lake Gaming policies, Tribal Internal Controls, and regulations, and securing the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe. Other duties may be assigned.

Requirements

  • Must be dependable and reliable.
  • Ability to work flexible hours, rotating shifts, weekends, and holidays.
  • Must be able to lift a minimum of 10 pounds.
  • Must be able to stand for long periods of time.
  • Must meet Tribal/State compact licensing requirements, pass a criminal background check, and submit to drug testing.
  • No prior experience necessary.

Nice To Haves

  • High School Diploma or General Education Equivalency (GED).

Responsibilities

  • Greet arriving guests, assign tables, and invite departing guests back.
  • Maintain a seating chart and know table numbers and the server assigned to each table.
  • Observe the dining room to ensure tables, chairs, and floors are properly maintained throughout the shift.
  • Seat guests.
  • Inform management of maintenance problems and guest complaints.
  • Inform servers when guests are seated and communicate special requests or needs.
  • Maintain thorough knowledge of menu items, daily specials, and promotions.
  • Keep menus clean and stocked.
  • Maintain knowledge of all events throughout the property.
  • Attend and/or facilitate mandatory meetings and training.
  • Maintain confidentiality and sensitivity to Native American culture.
  • Follow Leech Lake Gaming Human Resource Policy, the Departmental Policy Manual, Tribal Internal Controls, and other applicable regulations.
  • Secure the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
  • Perform other duties as assigned.
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