Food & Beverage Host

Tyme Maidu Tribe•Oroville, CA

About The Position

The Food & Beverage Host answers telephone calls, responds to questions, processes to-go orders, greets and seats patrons, and collects and processes payments. The role seeks energetic team members who demonstrate genuine hospitality and provide guests with a warm, lasting impression. The host works with the Shift Supervisor, servers, and front- and back-of-house teams to support a high-quality guest experience.

Requirements

Ability to multitask and demonstrate flexibility with scheduling.
Intermediate knowledge of the restaurant business and service techniques.
Must obtain training in food safety and responsible beverage service as selected by the casino.
Must pass an initial drug screening, background investigation, random drug tests, and credit check.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other casino and hotel employees.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and interpret bar graphs.
Ability to use common-sense understanding to follow written, oral, or diagram-based instructions and solve problems involving several concrete variables in standardized situations.
Ability to talk and hear, bend, stand, walk, sit, and use hand-eye coordination while performing job duties.
Ability to lift at least 75 pounds and potentially stand for 8 hours.
Required vision abilities include close vision, distance vision, and the ability to adjust focus.
Must be available to work weekends and holidays.

Responsibilities

Maintain clean and sanitary work areas.
Practice and promote applicable food-service health and safety regulations.
Promptly greet and seat guests and promote daily specials.
Answer the telephone professionally and courteously.
Notify a supervisor of product shortages.
Process to-go orders.
Coordinate seating and table utilization with the Shift Supervisor.
Assist servers as needed with food delivery and refills.
Collaborate with front-of-house and back-of-house teams to ensure a high-quality guest experience.
Complete assigned side work.
Operate the POS system accurately as required.
Accept and post payments, accurately applying Tier Resort Benefit Card discounts for players.
Inspect and test currency to avoid accepting counterfeit bills.
Perform other duties as assigned.