HCVR Food & Beverage Cashier, EDR (Part Time; Third Shift)

Harrah's Cherokee Casino Resort•Murphy, NC
•Onsite

About The Position

The Food & Beverage Cashier provides warm, attentive guest service while accurately processing payments and supporting front-of-house operations in the assigned outlet. The role may include greeting and seating guests, responding to inquiries, and maintaining a clean and organized work area. Cashiers follow departmental and company standards and help create a positive atmosphere while complying with regulatory and food-safety requirements. When assigned to the Employee Dining Room, the cashier may assist behind the serving line, support basic food preparation, and help ensure prepared food and leftovers are cooked, stored, and handled safely. When assigned to Room Service, the cashier manages the register bankroll, processes payments and room charges, keeps accurate logs, takes orders, verifies guest information, dispatches and tracks deliveries, coordinates tray pickups, and assists with inspections and inventory of equipment and supplies. The position contributes to the company’s mission, values, and service culture through reliable teamwork, professional conduct, accurate work, responsible use of resources, and courteous service to guests and colleagues.

Requirements

  • Must be at least 21 years of age.
  • RASP certification is required and may be completed within 30 days of the hire date.
  • Strong guest-service, communication, decision-making, and teamwork skills.
  • Ability to multitask, prioritize, work closely with others, adapt, learn, and respond to direction.
  • Professional appearance and high personal hygiene standards.
  • Proficiency with Microsoft applications, including Excel.
  • Strong attention to detail, work ethic, and desire for continued growth.
  • Ability to communicate clearly in English and follow instructions accurately.
  • Ability to work effectively in fast-paced, high-pressure environments.
  • Ability to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 25 pounds, and respond to visual and auditory cues.
  • Comfort working amid varying noise, temperature, lighting, crowds, and air quality, including secondhand smoke.
  • Flexibility to work evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED.
  • Six months of food service experience.

Responsibilities

  • Demonstrate the organization’s mission, values, ethics, and service culture in daily work.
  • Follow established procedures, standards, work practices, safety guidelines, and regulatory requirements; promptly report concerns.
  • Perform assigned tasks accurately and efficiently, following direction on priorities and workflow.
  • Process guest payments accurately and support front-of-house operations in the assigned outlet.
  • Greet and seat guests as needed, respond to inquiries, and escalate concerns when appropriate.
  • Maintain a clean, organized, and welcoming work environment.
  • Minimize waste, follow inventory procedures, and maintain required documentation.
  • Support continuous improvement by communicating basic issues or inefficiencies and providing feedback when requested.
  • When assigned to the Employee Dining Room, assist behind the serving line and with basic food preparation, while maintaining proper cooking, temperature, sanitation, and storage practices.
  • When assigned to Room Service, manage the register bankroll; process payments, room charges, and VIP comp orders; maintain accurate logs and charge records; take orders; verify guest information; dispatch and track deliveries; coordinate tray pickups; and assist with equipment and supply inspections and inventories.
  • Participate in training and skill-building activities and contribute to a respectful, collaborative team environment.
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