HCVR Quick Service Cook Cashier, Food Court (Full Time; Varied Shift)
About The Position
The Quick Service Cook/Cashier prepares and serves quality food, processes guest orders and payments, and provides exceptional customer service in a fast-paced quick service restaurant environment. The role supports kitchen and front-of-house operations by preparing food according to established recipes and food safety standards, operating the point-of-sale system, maintaining clean and organized work areas, and ensuring efficient service. Depending on location or business needs, the position may also involve assisting with food preparation and service, maintaining proper food temperatures and sanitation, handling cash and charge transactions, taking and processing orders, maintaining accurate records, supporting inventory controls, and coordinating guest service requests. The role helps ensure smooth daily operations and prompt, professional service while complying with regulatory, departmental, and company policies and procedures. The Quick Service Cook/Cashier is expected to demonstrate the organization’s mission and values, follow procedures and safety requirements, use resources responsibly, support quality and process improvements, provide welcoming guest service, and contribute to a respectful, collaborative team. The position requires mobility around the casino and the ability to work in a fast-paced environment with varying noise, temperatures, lighting, crowds, and air quality, including secondhand smoke.
Requirements
- Must be at least 21 years of age.
- RASP certification is required and may be completed within 30 days of the hire date.
- Strong guest service, communication, decision-making, and teamwork skills.
- Ability to multitask, prioritize, adapt, learn, work closely with others, and respond to direction.
- Professional appearance and high personal hygiene standards.
- Proficiency with Microsoft applications, including Excel.
- Strong attention to detail, work ethic, and desire for continued growth.
- Ability to remain mobile throughout the casino, stand for extended periods, and perform frequent physical movements.
- Ability to lift up to 50 pounds and push or pull up to 300 pounds in a cart.
- Ability to tolerate extreme heat or cold and work amid varying noise, temperature, lighting, crowds, and air quality, including secondhand smoke.
- Dexterity to use knives, other handheld instruments, and food preparation equipment.
- Ability to respond to visual and auditory cues.
- Ability to work effectively in fast-paced, high-pressure environments, communicate clearly in English, and follow instructions accurately.
- Flexibility to work evenings, weekends, and holidays.
Nice To Haves
- High school diploma or GED preferred.
- Six months of food service experience preferred.
Responsibilities
- Prepare and serve quality food according to established recipes and food safety standards.
- Process guest orders and payments and operate the point-of-sale system.
- Provide friendly, professional, responsive guest service and assist with guest requests.
- Maintain clean, organized, and welcoming work areas.
- Maintain proper food temperatures and sanitation standards.
- Handle cash and charge transactions and maintain accurate records.
- Support inventory controls and minimize waste by following inventory procedures.
- Follow departmental procedures, workflow priorities, safety guidelines, regulatory requirements, and company policies.
- Report concerns, basic issues, or inefficiencies to supervisors and escalate guest concerns when needed.
- Participate in training and skill-building activities and contribute to process improvements when requested.
- Work collaboratively, communicate openly, and support departmental goals and team performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
