Food & Beverage Attendant

MPM Macon • Macon, GA

1d • Onsite

About The Position

At Hotel Forty Five in downtown Macon, the Food & Beverage Attendant supports dining operations across all outlets and helps provide warm, attentive service throughout the guest experience. The role delivers food and beverages, supports servers, maintains service areas, and coordinates with kitchen and bar teams to keep service efficient and consistent. It is a guest-facing position focused on service quality, a welcoming atmosphere, and guest satisfaction.

The attendant verifies orders, responds to guest requests, clears and resets tables, stocks service stations, prepares and breaks down dining areas, and may deliver food and drinks to guest rooms or assist with banquet setup and breakdown. The role requires beverage and menu knowledge, including awareness of allergens, adherence to health and safety standards, accurate cash handling, and the ability to work effectively during busy service periods.

The position involves extended periods on your feet and may require working in a hot area under a heat lamp, walking, bending, and lifting up to 50 pounds. Flexible availability for weekends, evenings, holidays, and special events may be required as business needs dictate. The posting describes benefits for full-time, part-time, and on-call associates; it does not specify which employment arrangement applies to this opening.

Requirements

• High school diploma or equivalent required.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and contribute effectively to a team.
• Flexible availability, including weekends, evenings, holidays, and special events, as business needs require.
• Professional appearance and demeanor.
• Proficient knowledge of beverages, including liquors and wines, and comprehensive understanding of menu items and allergens.
• Ability to stand for extended periods, including in a potentially hot area under a heat lamp; walk and bend; and lift up to 50 pounds.
• Ability to communicate clearly and have corrected vision to the normal range.
• Ability to make sound judgments quickly, work on multiple tasks, and progress toward deadlines.
• Ability to take direction and provide direction to others.
• Ability to manage differing personalities and maintain confidentiality.
• Ability to work effectively in stressful, high-pressure situations and anticipate, prevent, identify, and solve workplace problems.

Nice To Haves

• Hospitality, business, or event-related education preferred.
• Two years of previous experience in hotel sales, catering, events, hospitality, or administrative support preferred.
• Proficiency with Microsoft Office; ability to learn hotel systems.
• CI/TY experience preferred.

Responsibilities

• Provide efficient, courteous service to guests in accordance with service standards.
• Deliver food and beverages promptly, including to guest rooms when needed.
• Assist servers with food and beverage service and support service during peak periods.
• Verify orders for accuracy and handle guest requests efficiently.
• Clear and reset tables and prepare tables with necessary service items.
• Set up and break down dining areas and assist with banquet setup and breakdown.
• Maintain cleanliness and organization of dining and serving areas.
• Restock service stations and manage inventory and supplies.
• Coordinate and communicate effectively with kitchen staff and hotel teams.
• Handle cash accurately and maintain accountability for financial discrepancies.
• Understand menu items, allergens, and beverages, including liquors and wines.
• Follow health and safety regulations, punctuality expectations, and uniform requirements.
• Participate in training and support service improvement.
• Maintain knowledge of restaurant promotions and events.
• Perform additional tasks as assigned.
• Help provide exceptional guest experiences and support high GSS performance scores according to Marriott.

Benefits

• Medical, dental, and vision insurance for full-time associates; medical insurance is excluded for part-time associates.
• HSA and flexible spending account options.
• Basic life and disability plan options.
• 401(k) retirement plan.
• Paid time off.
• Holiday pay for full-time associates; excluded for part-time associates.
• Career training and development opportunities.
• Tuition reimbursement.
• Bereavement leave.
• Employee Assistance Program (EAP).
• Jury duty leave, which may vary by state.
• Employee discounts.
• Employee referral bonus.
• Free meal for full-service hotel employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED