Food & Beverage Attendant

PENN Entertainment • Youngstown, OH

1d • Onsite

About The Position

The Food & Beverage Attendant interacts with guests and coworkers in a helpful, positive, upbeat, and professional manner. Duties include taking food and beverage orders, accepting payment by cash, credit, check, and comps, delivering orders, and bussing and cleaning the dining area. The attendant stocks and replenishes food products and displays, keeps the work area clean and sanitized, monitors product rotation and quality, and stores prepared foods properly to reduce waste and spoilage. The role partners with the culinary team to coordinate workflow and meet business demands, and maintains equipment appropriately. Other reasonable related duties may be assigned.

The position is accountable for meeting or exceeding state and company sanitation requirements and complying with regulatory, safety, departmental, and company policies. It supports safety and accident-prevention programs and requires a well-groomed appearance. This role has no supervisory responsibilities.

The job is based at Hollywood Gaming at Mahoning Valley Race Course. The work environment is usually moderately noisy; team members are under surveillance, and the employee could be exposed to unrestricted second-hand tobacco smoke. The job requires regular standing and hand use, frequent reaching, talking, and hearing, and mobility to push, pull, carry, and lift up to 25 pounds, as well as perform movements such as bending, twisting, stooping, stacking, crouching, kneeling, and balancing. Team members must be drug free.

Requirements

• High school diploma.
• Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English; written English communication may also be required.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, including units of American money and measurements of weight, volume, and distance.
• Ability to operate an adding machine and possess basic computer skills.
• Ability to use commonsense understanding to follow written, oral, or diagrammed instructions and address problems involving concrete variables in standardized situations.
• Ability to qualify for licenses and permits required by federal, state, and local regulations.
• Ability to meet the physical demands of the position, including standing, using hands, reaching, talking, hearing, and pushing, pulling, carrying, and lifting up to 25 pounds, with reasonable accommodations as applicable.
• Must be drug free.
• Must present a well-groomed appearance.

Nice To Haves

• Six months of experience in food service or customer service with cash handling preferred.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Interact with guests and coworkers in a helpful, positive, upbeat, and professional manner.
• Take food and beverage orders, accept payment by cash, credit, check, and comps, deliver orders, and bus and clean the dining area.
• Monitor and replenish food products by stocking counters and displays neatly, accurately, and promptly.
• Keep the work area clean and sanitized before and throughout the shift, including counters, beverage stations, sinks, and floors.
• Monitor product rotation, appearance, quality, safe holding temperatures, and proper refrigerated storage of prepared foods to minimize waste and spoilage.
• Partner with the culinary team to coordinate workflow and meet business demands and customer-satisfaction needs.
• Maintain equipment properly.
• Meet or exceed state and company sanitation requirements and comply with applicable regulatory, safety, departmental, and company policies.
• Support safety and accident-prevention programs and maintain restaurant cleanliness.
• Perform other reasonable related duties as assigned.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED