Food & Beverage Attendant

Mainsail Lodging & Development•Macon, GA

23h•Onsite

About The Position

At Hotel Forty Five, located in the vibrant downtown of Macon, the Food & Beverage Attendant contributes to exceptional guest experiences across all dining outlets by providing warm, attentive service from the moment guests arrive until they depart. The role focuses on supporting daily food and beverage operations, maintaining high standards of service and product quality, and ensuring every guest feels welcomed and well cared for. This position plays an essential part in creating a seamless, enjoyable atmosphere while upholding the venue’s commitment to consistency and guest satisfaction.

Requirements

High school diploma or equivalent required.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Strong customer service and relationship-building skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency with Microsoft Office and the ability to learn hotel systems.
Ability to work independently while contributing effectively to a team.
Flexible availability, including weekends, evenings, holidays, and special events as business needs require.
Professional appearance and demeanor.
Ability to stand for extended periods of time and in a potentially hot area under a heat lamp.
Ability to walk and bend.
Ability to lift 50 pounds.
Ability to communicate clearly.
Corrected vision to normal range.
Make sound judgments quickly.
Work on multiple tasks, making appropriate progress towards deadlines.
Able to work independently, take direction, and provide direction to others.
Manage differing personalities within the office, the hotel, and the community.
Maintain the highest degree of confidentiality.
Ability to work effectively in stressful, high-pressure situations.
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

Nice To Haves

Hospitality, business, or event-related education preferred.
Two (2) years of previous experience in hotel sales, catering, events, hospitality, or administrative support preferred.
CI/TY experience preferred.

Responsibilities

Deliver food and drinks promptly.
Support servers.
Maintain a clean, welcoming dining environment.
Verify orders for accuracy.
Assist guests with requests.
Clear and reset tables.
Restock service stations.
Coordinate closely with kitchen and bar teams to keep service flowing.
Provide proficient knowledge of all beverages, including liquors and wines.
Offer efficient and courteous service to guests, following service standards.
Handle cash accurately and be accountable for financial discrepancies.
Deliver food and drinks to guest rooms.
Ensure punctuality and proper uniform compliance.
Collaborate with the hotel team.
Maintain cleanliness and organization of serving areas.
Prepare tables with necessary service items.
Ensure essential tools for the shift are available.
Have a comprehensive understanding of menu items and allergens.
Assist servers with food and beverage service.
Promptly clear and reset tables.
Perform setup and breakdown of dining areas.
Provide support during peak service times.
Adhere to health and safety regulations.
Manage inventory and stock supplies.
Communicate effectively with kitchen staff.
Handle guest requests efficiently.
Participate in training for service improvement.
Be knowledgeable of restaurant promotions and events.
Perform additional tasks as assigned.
Assist with banquet setup and breakdown.
Ensure successful performance by assisting guests with an exceptional experience to ensure high-performing scores on the GSS according to Marriott.