Food & Beverage Associate I

Crafty•Seattle, WA

11d•Onsite

About The Position

Crafty’s Food & Beverage Associate is the on-site, client-facing representative for its office Concierge pantry program. The role supports daily client-site operations, including merchandising, inventory management and order replacement, and equipment management. Associates maintain organized office kitchens, pantries, and storage rooms; engage with clients and Crafty colleagues; perform routine equipment maintenance and quality checks; and communicate site needs and safety concerns. The position supports a Seattle client and requires the ability to download the Crafty application on a mobile device. This is a full-time, hourly position working Monday through Friday from 7:00 a.m. to 4:00 p.m. PT. Success is measured against goals that include 95% average successful shift completion, 95% or greater average quarterly quality-control results, and supporting client requests with the manager and site point of contact. The broader goal is to achieve a 95% annual client retention rate by delivering strong on-site operations and client experiences. The role requires someone who is client-focused, communicative, operationally sound, reliable, resilient, collaborative, autonomous, and attentive to detail. The work involves remaining stationary for 50% of the time and pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed. Crafty describes the role as an opportunity to help shape the future of a growing company. Compensation starts at $22 per hour, with final offers depending on factors such as location-based cost of living, experience, and expertise.

Requirements

Demonstrates commitment to understanding and exceeding client needs, with eagerness and patience in client interactions.
Demonstrates effective interpersonal, verbal, and written communication skills.
Ensures operations run smoothly, efficiently, and in accordance with best practices and standards.
Shows accountability, punctuality, consistency, and commitment to high service standards.
Must be able to download the Crafty application on a mobile device.
Adapts to change, anticipates and addresses challenges with problem-solving skills, and maintains a positive attitude.
Works effectively with others toward shared goals and provides and receives constructive input.
Demonstrates teamwork, supportive behavior, constructive conflict resolution, and commitment to shared success.
Acts decisively, takes ownership of sites and tasks, and continuously improves operations.
Demonstrates strong attention to detail in merchandising, inventory management, and other ownership responsibilities.
Can remain stationary for 50% of the time and push, pull, and lift boxes weighing up to 50 pounds throughout the client site as needed.
Available Monday through Friday for a shift from 7:00 a.m. to 4:00 p.m. PT.

Responsibilities

Own client office kitchens, pantries, and organized storage areas; merchandise products and perform expiration checks and product rotations as needed.
Engage with clients and Crafty team members onsite, providing high-quality service with support from the manager.
Perform routine maintenance on equipment such as coffee machines and kegerators.
Complete quality-control checks and task lists, including inventory and budget tasks.
Communicate and escalate location needs and safety concerns to the manager.
Accurately complete pre- and post-route paperwork.
Complete daily task lists and support client requests in coordination with the manager and site point of contact.