Food & Beverage Associate I

Crafty•Los Angeles, CA

11d•Onsite

About The Position

Crafty’s Food & Beverage Associate I is the friendly, on-site face of its office Concierge pantry program. The associate supports daily client-site operations through pantry and kitchen merchandising, inventory management, product replacement, equipment care, and customer service. The role serves one Los Angeles client Monday through Friday, 7 a.m. to 4 p.m., and is full-time and hourly. Associates are expected to take ownership of their workspaces, communicate client and location needs, follow operational tasks and quality standards, and contribute to positive client experiences.

Requirements

Demonstrate commitment to understanding and exceeding client needs, with eagerness and patience in client interactions.
Communicate effectively in interpersonal, verbal, and written formats.
Support smooth, efficient operations while following best practices and standards.
Be accountable, punctual, and consistent in fulfilling commitments.
Be able to download the Crafty application on a mobile device.
Adapt to change, anticipate and address challenges, solve problems, and maintain a positive attitude.
Remain stationary for 50% of the time and push, pull, and lift boxes weighing up to 50 pounds throughout the client site as needed.
Work effectively with others toward shared goals, provide and receive constructive input, and contribute to a team-oriented environment.
Take ownership of site and task responsibilities and act decisively to improve operations.
Demonstrate strong attention to detail in merchandising, inventory management, and other ownership responsibilities.

Responsibilities

Own and organize client office kitchens, pantries, and storage rooms; check expiration dates and rotate products as needed.
Engage with clients and Crafty team members onsite and provide high-quality customer service, with manager support.
Perform routine maintenance on equipment such as coffee machines and kegerators.
Complete quality control checks and task lists related to inventory and budget.
Communicate and escalate location needs and safety concerns to the manager.
Accurately complete pre- and post-route paperwork.
Complete daily task lists and support client requests in coordination with the manager and site point of contact.
Meet the stated task-completion, quality-control, and client-satisfaction goals.