About The Position

The Food & Beverage Assistant Manager helps lead hotel food and beverage operations and delivers a welcoming, high-quality guest experience across the lounge and banquet areas. The role supports, coaches, and trains team members; upholds company grooming, safety, policy, and certification standards; and contributes to smooth daily operations. This is an overtime-eligible manager position, with overtime calculated accordingly. The position also handles administrative work such as payroll, scheduling, reporting, staff-hour tracking, and productivity monitoring. It oversees food and beverage quality, inventory, beverage purchasing, and promotional ideas, and communicates with managers, employees, and other departments to address guest requests and concerns. The assistant manager may also analyze reports, attend meetings, and assist wherever needed.

Requirements

  • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Proficiency with Windows operating systems, spreadsheets, and word processing.
  • Strong communication, decision-making, and problem-solving skills.
  • Ability to work well under pressure while maintaining composure and objectivity.
  • Financial and arithmetic proficiency.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Help ensure guests feel welcomed and satisfied across the lounge and banquet areas.
  • Coach and train team members to support effective shift operations.
  • Uphold company grooming and safety standards, policies, and required certifications.
  • Manage payroll, scheduling, reports, staff-hour tracking, and productivity monitoring.
  • Oversee food and beverage quality, inventory, and beverage purchasing.
  • Develop creative promotions.
  • Communicate with managers, employees, and other departments to coordinate operations.
  • Respond to guest requests and concerns and find solutions that support guest satisfaction.
  • Analyze reports, attend meetings, and assist with other duties as needed.

Benefits

  • Daily Pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Short-term disability income
  • Long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee Assistance Program
  • 401k retirement plan
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