Food & Beverage Coordinator - The Langham, Pasadena

Langham Hotel•United States,

2d•$31 - $34•Onsite

About The Position

The Food & Beverage Admin organizes and oversees Food and Beverage Department activities to maintain high standards of food and beverage quality, service, and merchandising, while maximizing profits. The role supports department operations, outlet administration, guest needs, and the Hotel Manager and Executive Team.

Requirements

High school diploma.
Culinary, sales, and service background.
Previous Food & Beverage Management experience in an upper-upscale or luxury hotel.
Considerable skill in complex mathematical calculations without error.
Ability to effectively assist internal and external customers, exercising patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
Ability to move throughout Food & Beverage areas and hospitality suites and continuously perform essential job functions.
Ability to read, listen, and communicate effectively in English, verbally and in writing.
Ability to access and accurately enter information using a moderately complex computer system.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.

Nice To Haves

College degree in a related field.

Responsibilities

Manage outlet payroll processes, including ADP, daily tips, biweekly payroll, and HRAFs.
Track attendance for colleagues across all Food & Beverage outlets.
Prepare and maintain training manuals for outlets.
Manage beverage inventory for outlets.
Handle programming for Food & Beverage outlets, including Micros programming.
Assist guests with restaurant, bar, and special-event reservations.
Upload menus and coordinate with the Social Media Team to keep menus up to date.
Print and assist with menu development.
Purchase menu paper and office supplies.
Organize the Food & Beverage office and heart-of-the-house areas.
Assist the Private Kitchen with amenities, VIP special requests, and purchases.
Work with the Executive Chef on media events, special purchases, kitchen ordering, and Culinary Team ADP.
Assist the Director of Guest Relations and other departments with guest needs before and during their stay.
Assist the Hotel Manager and Executive Team with Food and Beverage needs.
Perform hourly colleague duties as needed, including Room Service order taking and restaurant hosting.
Serve as Manager on Duty for all Food & Beverage outlets.