Food Assistant Manager - Retail

Love's Travel Stops & Country Stores•Norton, KS

20h

About The Position

Food Assistant Managers help ensure the smooth and efficient operation of Love’s restaurants and fresh kitchens. They assist in leading staff to provide exceptional customer service, manage processes, and execute strategies intended to enhance sales and customer satisfaction. The role involves maintaining a safe, clean, and well-maintained facility; managing food operations and inventory; supporting the General Manager with operational tasks and reporting; and training team members. The position requires flexibility to work various shifts, including occasional overnights, weekends, and holidays, and involves frequent lifting and active movement.

Requirements

At least 1 year of restaurant management experience.
At least 1 year managing operations with annual sales volume of $1 million or more.
At least 1 year affecting and interpreting budgets and profit and loss statements.
At least 1 year supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Valid driver’s license.
Ability to successfully complete a pre-employment background check and drug screening.
Excellent communication and interpersonal skills with a customer satisfaction focus.
Customer service, rapport-building, salesmanship, and operational management skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to work days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Physical ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb, and frequently lift or move items weighing over 75 pounds.

Responsibilities

Maintain a safe, clean, and well-maintained facility through facilities and equipment maintenance and adherence to food safety procedures.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the General Manager with task execution, safety practices, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Work with and train the team to prepare and package customer orders promptly and meet customer service expectations.
Analyze financial reports, including profit and loss statements, and take action to capitalize on opportunities.
Collaborate with the General Manager on talent acquisition.
Manage operations and employee-vehicle deployment to support customer satisfaction.