Food and Beverages Wearhouse Supervisor

ASM Global•Río Piedras, PR

About The Position

The Food and Beverages Warehouse Supervisor supports the Food and Beverages department by overseeing inventory, receiving, storage, and distribution of food and beverage products. The role is responsible for ensuring accuracy, safety compliance, cost control, and efficient support of operational needs. The supervisor oversees warehouse operations and inventory practices, including receiving deliveries, verifying orders, maintaining appropriate storage conditions, rotating stock using FIFO, monitoring vendor performance, and handling discrepancies, returns, transfers, and waste. The role also maintains strict accountability for alcoholic beverage inventory and its daily issuance to bartenders. This position leads, trains, and schedules warehouse staff and directly supervises employees in the F&B Department, including Concessions, Kitchen, and Bars. Supervisory duties include hiring, training, assigning and directing work, evaluating performance, recognizing or disciplining employees, and resolving complaints and problems. The supervisor also monitors client needs during events and communicates changes to relevant departments to support customer satisfaction.

Requirements

At least 1 year of previous hospitality management experience, or an equivalent combination of education and experience.
Food Handling Certification.
Alcohol Awareness Certification.
Excellent verbal, written, and interpersonal skills.
Excellent organizational, planning, and communication skills.
Familiarity with food handling and related state and federal regulations.
Ability to work flexible schedules, including weekends, nights, and holidays.
Strong customer service orientation.
Bilingual in English and Spanish.

Nice To Haves

Proficiency in F&B software; Micros is preferred.

Responsibilities

Oversee daily warehouse operations and ensure processes run efficiently and on schedule.
Maintain accurate inventory records through regular cycle counts and system updates.
Supervise receiving, verifying delivery quantities and quality against purchase orders and checking compliance.
Ensure proper storage of products, including temperature control for perishable items.
Implement and monitor FIFO (First In, First Out) practices to reduce spoilage and waste.
Enforce health, safety, and sanitation standards in compliance with food safety regulations.
Investigate inventory discrepancies, shrinkage, and damages, and implement corrective actions.
Collaborate with purchasing teams to maintain optimal stock levels and avoid shortages or overstock.
Monitor vendor performance, delivery timelines, and product quality.
Maintain warehouse organization, cleanliness, and an efficient layout.
Control alcoholic beverage inventory with strict accountability.
Oversee daily liquor dispatch to bartenders, documenting items issued per order and receiving unused items.
Ensure proper handling and documentation of returns, transfers, and waste.
Control access to high-value inventory and implement loss-prevention measures.
Lead, train, and schedule warehouse staff, ensuring productivity and accountability.
Monitor client needs throughout events to support customer satisfaction and communicate changes to relevant departments, including Food and Beverages, Security, Premium Services, and Event Services.
Directly supervise F&B Department employees, including Concessions, Kitchen, and Bars.
Interview, hire, train, assign and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.