Food and Beverage Outlets Manager

Hilton Knoxville•Knoxville, TN

About The Position

The Food and Beverage Outlets Manager oversees the daily operations of all food and beverage outlets, ensuring exceptional service, quality, and efficiency. The manager leads and supports the F&B team, manages budgets, streamlines processes, and upholds brand standards to drive guest satisfaction and operational excellence. The role includes responsibility for the hotel’s Starbucks operations. Hotel experience is a plus. Candidates should have a combination of education and experience, be eligible to work in the United States, and have sufficient education and/or literacy to read product labels and communicate with guests about job-related needs. The role requires the ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations, and availability for a flexible schedule that may include evenings, weekends, and holidays. A warm, professional demeanor and positive attitude reflecting HVMG’s Culture of Excellence are expected.

Requirements

  • A combination of education and experience.
  • Eligible to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
  • Warm, professional demeanor with a friendly personality and positive attitude.

Nice To Haves

  • Hotel experience.

Responsibilities

  • Oversee daily operations of all food and beverage outlets, including the hotel’s Starbucks.
  • Lead and support food and beverage staff.
  • Coordinate daily operations.
  • Oversee budgets and inventory.
  • Ensure exceptional service, quality, and efficiency.
  • Streamline processes and uphold brand standards.
  • Promote guest satisfaction and operational excellence across the department.

Benefits

  • Career growth opportunities across the nationwide portfolio.
  • Flexible scheduling.
  • Access to up to 40% of earned wages before payday through PayActive.
  • Paid Time Off (PTO) and paid holidays.
  • Medical, dental, and vision healthcare benefits.
  • 401(k) with guaranteed 4% match and no vesting period.
  • Exclusive hotel and food and beverage discounts.
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