Food and Beverage Outlets Manager

Hilton Knoxville•Knoxville, TN

About The Position

The Food and Beverage Outlets Manager oversees the daily operations of all food and beverage outlets, ensuring exceptional service, quality, and efficiency. The role leads and supports the food and beverage team, manages budgets, streamlines processes, and upholds brand standards to drive guest satisfaction and operational excellence. A key focus is the hotel's Starbucks, with responsibility for seamless operations and guest experiences. The position reports to the Director of Food & Beverage or General Manager. Hotel experience is a plus; applicants should have a combination of education and experience.

Requirements

  • Eligible to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
  • Warm, professional demeanor reflecting HVMG’s Culture of Excellence, including a friendly personality and positive attitude.
  • A combination of education and experience.

Nice To Haves

  • Hotel experience.

Responsibilities

  • Oversee the daily operations of all food and beverage outlets, including the hotel's Starbucks.
  • Lead and support food and beverage staff.
  • Coordinate daily operations and ensure exceptional guest experiences.
  • Manage budgets and inventory.
  • Streamline processes and uphold brand standards.

Benefits

  • Career growth opportunities across the nationwide portfolio.
  • Flexible scheduling.
  • Access to up to 40% of earned wages before payday through PayActive.
  • Paid Time Off (PTO) and paid holidays.
  • Full healthcare benefits: medical, dental, and vision.
  • 401(k) with a guaranteed 4% match and no vesting period.
  • Exclusive hotel and food and beverage discounts.
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