Food and Beverage Manager

AUGUSTA COUNTRY CLUB INCORPORATED•Augusta, GA

4d•Onsite

About The Position

Responsible for food and beverage service for the Club. Directly supervises the lead servers, bartenders, DRAs, and front-line service staff. Responsible for hiring, continued staff development and training. Ensures exemplary private club service standards are maintained by providing exceptional service in a clean and professional environment.

Requirements

Associate degree (A. A.) or equivalent from two-year college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Maintains a highly visible presence with members, guest, and staff on the floor
Greets guests and participate with service
Conducts effective orientation and training for new staff
Plans and implements professional development activities for staff
Sets, trains and maintains service standards for all front-line service staff
Ensures that established policies and procedures for club operations are maintained and adhered to by club staff
Monitors employee dress codes according to policies and procedures
Ensures that all legal requirements are consistently met. This includes, but is not limited to, federal, state, and/or local laws pertaining to alcoholic beverages and accurate wages and hours for all employees in their purview.
Schedule performance reviews for staff at 90 days and annually
Addresses member and guest complaints and advises the Clubhouse Manager about appropriate corrective actions taken
Implement and monitor sanitation and cleaning schedules
Maintains the cleanliness and organization of designated food service and storage areas
Conducts regular inspections to ensure standards are maintained
Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met and reports any deficiencies to the Clubhouse Manager or Building Superintendent
Daily sales tickets and banquet billing is accurate and provided to the accounting office in a timely manner
Ensures budgeted expenses and costs are maintained or improved upon, and establishes controls to meet or exceed budget
Audits and approves weekly payroll and ensures it is within established budgets, submits payroll reports to Clubhouse Manager
Reports violations by members and guests of club policies and rules to the Clubhouse Manager
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Managing and maintain beverage and glass inventories.