Food and Beverage Manager - Cassique
About The Position
Kiawah Island Club is seeking a passionate, service-driven Food & Beverage Manager to join the leadership team at Cassique Clubhouse. Inspired by the vision of architect Tom Watson and featuring a distinctive modern European clubhouse experience, Cassique is home to 2 restaurant venues. The Living Room, a fast-paced, casual restaurant, offers a small version of the flagship restaurant’s menu. Voysey’s is our European-influenced steakhouse and showcases a number of dry-aged steaks from local farms as well as a variety of American wagyu and Japanese Kobe. We are also proud to offer a variety of local produce and seafood, as well as house made pastas, breads, pastries and glace. The Food & Beverage Manager will play a key leadership role in the daily operation of both restaurants, ensuring exceptional service standards, team engagement, and operational excellence. This individual will lead by example on the floor, cultivate a culture of hospitality, and work closely with culinary and clubhouse leadership to deliver a seamless and elevated experience for Members and guests.
Requirements
- Passionate, service-driven individual
- Leadership experience in food and beverage operations
- Ability to lead by example on the floor
- Cultivate a culture of hospitality
- Work closely with culinary and clubhouse leadership
- Deliver a seamless and elevated experience for Members and guests
- Exceptional hospitality and personalized service skills
- Foster a positive, professional, and collaborative work environment
- Recruiting, onboarding, training, and developing service staff experience
- Conducting ongoing performance coaching and providing feedback
- Overseeing daily dining room operations
- Ensuring service standards, operating procedures, and club policies are consistently executed
- Coordinating floor plans, staffing assignments, and service flow
- Monitoring reservation activity, Member preferences, and special requests
- Managing labor resources
- Maintaining a clean, organized, and safe dining environment
- Building meaningful relationships with Members and guests
- Addressing Member feedback and service recovery opportunities
- Anticipating Member needs
- Collaborating with leadership to execute special events
- Partnering closely with other departments
- Communicating effectively with leadership
- Participating in leadership meetings
Responsibilities
- Lead, coach, and motivate front-of-house team members to deliver exceptional hospitality and personalized service.
- Foster a positive, professional, and collaborative work environment that reflects the values and culture of Kiawah Island Club.
- Assist in recruiting, onboarding, training, and developing service staff.
- Conduct ongoing performance coaching and provide feedback to support employee growth and success.
- Serve as a visible leader during service periods, providing direction and support to the team.
- Oversee daily dining room operations across Voysey’s and The Living Room.
- Ensure service standards, operating procedures, and club policies are consistently executed.
- Coordinate floor plans, staffing assignments, and service flow to maximize efficiency and Member satisfaction.
- Monitor reservation activity, Member preferences, and special requests to ensure personalized experiences.
- Assist in managing labor resources to align with business levels and operational goals.
- Maintain a clean, organized, and safe dining environment.
- Build meaningful relationships with Members and guests through genuine hospitality and proactive engagement.
- Address Member feedback and service recovery opportunities with professionalism and urgency.
- Anticipate Member needs and continuously seek opportunities to enhance the dining experience.
- Collaborate with leadership to execute special events, wine dinners, Member functions, and seasonal programming.
- Partner closely with Culinary, Clubhouse, Golf, and other departments to ensure seamless Member experiences.
- Communicate effectively with leadership regarding operational challenges, staffing needs, and service opportunities.
- Participate in leadership meetings and contribute to continuous improvement initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
