Food and Beverage Manager

McKibbon Hospitality•Jacksonville Beach, FL

18d

About The Position

The Food and Beverage Manager is a key member of the leadership team and is accountable for the food and beverage outlets and meeting space. The role focuses on guest satisfaction and providing an excellent experience for all guests. The manager oversees food and beverage operations, staff development, service and product standards, safety and sanitation, revenue and cost controls, budgeting, inventory, payroll, and vendor partnerships. The position also works with hotel leadership and corporate teams on financial performance, marketing, sales promotions, pricing, menus, staffing, and operational planning.

Requirements

Three years of experience in a food and beverage management position with multiple outlets.
Experience working at a lifestyle hotel with food and beverage outlets.
Extensive knowledge and experience in the restaurant industry, including industry trends, facilities, and equipment.
Experience running and working in a restaurant kitchen.
Knowledge of beer, wine, and spirits.
Ability to work various shifts based on business needs.
Strong leadership and communication skills.
Proficiency in cost analysis, budgeting, and forecasting.
Ability to manage, train, and develop more than 15 associates.
Ability to deliver the quality of service guests deserve and expect.
ServSafe Manager and alcohol certification.
Ability to work a varied schedule that includes weekends, holidays, and special events.
Ability to push, pull, or lift up to 50 pounds.
Ability to endure long periods of standing, sitting, and walking.

Nice To Haves

Ability to personify the company culture in interactions with guests and associates.
Attentive, friendly, courteous, and service-oriented approach to interactions with guests and employees.
Strong attention to detail and organizational, verbal, and written communication skills.
Ability to multitask and prioritize departmental functions to meet business demands.
Ability to maintain high standards of personal appearance.
Ability to plan and execute kitchen and service operations, banquets, and restaurant operations.
Ability to create a fun and supportive working environment.
Ability to keep up to date with local events and tailor food and beverage operations to enhance guests’ experience in the local community.
Commitment to learning and following Company Health and Safety Policies and ensuring assigned areas comply with them.
Conscientious approach and drive to excel in all aspects of the role.
Creativity in enhancing sales in the lounge and food outlets.

Responsibilities

Lead food and beverage operations to achieve the highest level of guest satisfaction.
Monitor food preparation and service areas to ensure associates meet food and beverage quality, brand, and service standards.
Plan and implement orientation and training for new staff, as well as professional development for experienced staff.
Inspect operations to ensure safety, sanitation, energy management, preventive maintenance, and other standards are consistently met.
Establish and ensure consistent use of standard operating procedures for revenue and cost control.
Work with the Hotel Leadership team to manage the factors affecting food and beverage profit and loss.
Work with the corporate team and hotel sales to plan and approve internal and external marketing and sales promotions for the food and beverage department.
Collaborate with the Corporate Food and Beverage team on product pricing, menus, and other food and beverage matters.
Plan and approve staffing, scheduling, and job descriptions to meet operational needs.
Conduct staff performance reviews in accordance with McKibbon Hospitality standards.
Ensure compliance with applicable state and local legal requirements.
Work with the General Manager and Assistant General Manager on administrative duties, expense tracking, profitability, and invoice input.
Audit and approve payroll.
Maintain restaurant inventory and budgets; manage food and labor costs; and code invoices for monthly analysis and reconciliation.
Anticipate, prevent, identify, and resolve problems; respond to positive and negative guest complaints in a timely manner.
Develop long-term vendor partnerships to ensure consistent product quality and cost efficiency across food and beverage outlets.
Perform other duties as requested by management.

Benefits

Comprehensive medical, dental, and vision benefits for full-time associates.
Life insurance.
Pet insurance.
Short- and long-term disability coverage.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with incentives, which vary by position.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.