Food and Beverage Manager

ASM Global•St. Simons, GA

31d•Onsite

About The Position

This position is responsible for servicing the Food and Beverage needs for all JICC services as well as catering events. The role involves building strong relationships with clients and suppliers, staff recruitment, training, and scheduling, and developing work plans. The manager ensures successful events through quality control, room setup, and timely service, resolving client concerns. They also inspect facilities for compliance with health and liquor laws, participate in menu development and vendor relations, and handle guest-related issues and inventory. The role includes staffing and station assignments for catering personnel, directing supervisors for efficient operations, analyzing inventory levels for cost-effectiveness, managing cash procedures, mentoring staff, collaborating with other managers, and analyzing facility operations to prepare budgets. The manager must perform quality work within deadlines with or without direct supervision and may be assigned other duties.

Requirements

Minimum 3 years in high volume café/restaurant operations and banquet/catering operations experience.
Ability to take direction and supervise.
Ability to work as a leader in a team environment.
Ability to work calmly and effectively under pressure.
Excellent problem solving abilities, self-motivated and organized.
Commitment to exceptional customer service.
Ability to understand and enforce safety rules and company procedures.
Computer skills – familiar with MS Office applications, particularly excel, as well as automated Point of Sale systems.
Excellent aptitude for numbers and familiarity of working with budgets.
Strong interpersonal skills to deal with internal and external people on all levels.
Ability to prioritize tasks and to handle multiple tasks at a time.
Good communication, problem solving, organizational skills and detail oriented.
Excellent customer service and public relations skills.
Ability to analyze information in an organized manner.

Nice To Haves

Experience with Caterease or similar catering software is preferred.

Responsibilities

Servicing the Food and Beverage needs for all JICC services as well as catering events.
Building strong relationships with clients and suppliers.
Staff recruitment, training, and scheduling.
Developing work plans and assigning duties.
Ensure successful events by routine and thorough checking of quality control standards, room set up and on-time service with the result of client satisfaction.
Resolve any client concerns.
Inspecting facilities for compliance with health and liquor laws.
Participates in menu development and vendor relations.
Handling guest-related issues and overseeing inventory.
Directly handles guest related issues.
Staffing and station assignments of Catering personnel.
Directing activities of supervisors and ensuring efficient operations.
Analyze and maintain inventory levels to produce an effective cost.
Managing cash procedures and mentoring staff.
Collaborating with other managers to enhance guest experience.
Analyzing facility operations and preparing budgets.
Perform quality work within deadlines with or without direct supervision.
Manages employees in the Food & Beverage Department in retail and catering operations.
Responsible for the direction, coordination, and evaluation of Food & Beverage staff.
Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.