Food and Beverage Manager
About The Position
The Food & Beverage Manager leads the daily operations of The Restaurant and The Bar at Auberge du Soleil, ensuring an exceptional Forbes Five-Star dining experience and a culture of excellence, accountability, and genuine hospitality. The role oversees service, team member engagement, financial performance, operational execution, and guest satisfaction, working closely with culinary and resort leadership to create memorable guest experiences and develop high-performing teams aligned with Auberge Collection's values and service philosophy. The manager maintains luxury service and operational standards, takes an active role on the floor, resolves guest concerns, and ensures compliance with health, food safety, Responsible Beverage Service, and alcohol service requirements. The position also leads hiring, training, coaching, scheduling, payroll, performance management support, financial planning, revenue initiatives, and collaboration with other resort departments and special events.
Requirements
- Minimum of 3–5 years of progressive food and beverage leadership experience in luxury hospitality or fine dining.
- Previous management experience overseeing upscale restaurant operations.
- Demonstrated ability to lead, motivate, and develop high-performing teams.
- Strong knowledge of restaurant operations, food and beverage service, wine, cocktails, and luxury guest service standards.
- Excellent communication, organizational, and interpersonal skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Forbes Five-Star, Michelin, Relais & Châteaux, or luxury resort experience is strongly preferred.
Responsibilities
- Oversee daily operations of The Restaurant and The Bar to ensure smooth and efficient service.
- Monitor service standards, cleanliness, organization, safety, and operational excellence.
- Collaborate with Culinary leadership to support seamless communication between front and back of house.
- Maintain compliance with health department regulations, Responsible Beverage Service (RBS), food safety, and alcohol service standards.
- Ensure opening, closing, and cash handling procedures are followed consistently.
- Maintain inventory controls, equipment standards, and operational readiness.
- Ensure guest interactions reflect Auberge du Soleil's luxury standards and personalized hospitality approach.
- Maintain an active presence on the floor, engaging with guests and team members throughout service.
- Resolve guest concerns professionally and proactively, and anticipate guest needs to create a welcoming atmosphere.
- Ensure Forbes, Michelin, Relais & Châteaux, and Auberge Resorts Collection service standards are consistently executed.
- Lead, coach, and inspire Restaurant and Bar team members to deliver Forbes Five-Star service.
- Recruit, onboard, train, mentor, and develop team members through coaching, performance feedback, and career development.
- Foster a positive, inclusive, collaborative work environment based on respect, accountability, and continuous improvement.
- Conduct daily pre-shift meetings, line-ups, and service briefings.
- Manage scheduling, labor deployment, attendance, and payroll in accordance with business demands and labor budgets.
- Partner with Talent & Culture on performance management, recognition, corrective action, and team member engagement initiatives.
- Support departmental revenue, profitability, and labor goals; monitor labor productivity and scheduling to manage payroll expenses.
- Assist with forecasting, budgeting, and financial planning.
- Analyze sales trends, guest feedback, labor reports, and operational metrics to identify improvement opportunities.
- Maximize revenue through strategic floor management, reservations, upselling, and service efficiency.
- Partner with Culinary, Private Dining, Events, Rooms, and Spa teams to deliver resort-wide guest experiences.
- Participate in leadership meetings and contribute to operational planning and continuous improvement.
- Support resort-wide events, special programming, wine dinners, and seasonal activations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
