Food & Beverage Manager

Aloft Philadelphia Downtown • Philadelphia, PA

9d

About The Position

Effectively lead and manage the staff and operations of the food and beverage department, ensuring delivery of superior food and beverage menu items and services that provide guests with a memorable experience. Take ownership of the financial aspects of operations pertaining to the role while creating a work environment consistent with the company’s values.

The role includes managing associates and restaurant operations, maintaining food quality and guest satisfaction, ensuring sanitation and safety compliance, monitoring supplies and equipment, supporting restaurant marketing efforts, and following applicable regulations and sustainability practices.

Requirements

• Prior management experience in restaurants is required.
• Ability to communicate effectively with guests and associates verbally and in writing.
• Ability to navigate throughout the restaurant and kitchen.
• Ability to lift up to 50 pounds, bend and reach, and stoop, kneel, or crouch.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food is consistent, appealing, and prepared according to recipes and guest specifications.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect facilities and take action to ensure their appearance is appealing to guests.
• Deal effectively with internal and external customers with patience, tact, and diplomacy.
• Ensure all equipment is in working order.
• Participate in restaurant marketing efforts as directed.
• Interact with guests to obtain feedback on service and food quality.
• Document inventory, forecast usage, and monitor supplies so restaurants are adequately stocked with linen, glassware, silverware, china, and condiments.
• Abide by regulations and requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed