Food and Beverage Manager- Beverage Focus
About The Position
The Food and Beverage Manager is a strategic food and beverage leader responsible for bringing together culinary, restaurant, beverage, and room service operations to deliver memorable guest experiences and strong business results. The role sets the vision for the operation, inspires and develops teams, and balances service excellence with disciplined financial management, operational standards, and continuous improvement. The position leads food and beverage operations at The Ritz-Carlton Bal Harbour, Miami, including dining venues Louette and Pearl Beach. The manager develops and executes the food and beverage business plan, oversees budgets and cost controls, advances guest satisfaction and employee engagement, and builds a high-performing organization. The role also ensures the operation follows applicable laws, regulations, accounting procedures, brand standards, and operating requirements.
Requirements
- High school diploma or G.E.D. equivalent.
- At least 4 years of related work experience.
- Strong business judgment and ability to balance guest satisfaction, employee engagement, operational needs, and financial performance.
- Knowledge of applicable food and beverage laws, regulations, accounting procedures, brand standards, and operating requirements.
- Ability to analyze information and performance results and identify effective solutions.
- Clear and consistent communication across teams and leadership levels.
Responsibilities
- Lead culinary, restaurant, beverage, and room service operations, ensuring consistent quality, service, and operational performance.
- Develop and execute the food and beverage business plan, aligning financial goals, guest satisfaction, employee engagement, and departmental priorities.
- Manage budgets, productivity, and cost controls to achieve financial objectives while maintaining quality and service standards.
- Set service expectations, monitor performance, and ensure guest concerns are resolved quickly and effectively.
- Build a high-performing organization through goal setting, talent development, performance management, and continuous improvement.
- Make sound business decisions that balance guest satisfaction, employee engagement, operational needs, and financial performance.
- Stay closely connected to operations, identify opportunities, solve problems, and adjust priorities based on business needs.
- Analyze information and performance results to identify opportunities and determine effective solutions.
- Communicate across teams and leadership levels to maintain alignment, accountability, and progress toward departmental goals.
- Set a clear vision and direction for the food and beverage team, translating business priorities into goals and expectations.
- Lead by example with integrity, accountability, and commitment to the guest and employee experience.
- Create an environment of trust, empowerment, teamwork, and continuous improvement.
- Coach, mentor, and develop team members through ongoing feedback, learning opportunities, and individualized development.
- Hold self and others accountable for results, recognize strong performance, and address concerns quickly, consistently, and fairly.
- Maintain knowledge of applicable food and beverage laws, regulations, accounting procedures, brand standards, and operating requirements.
- Learn and exemplify The Ritz-Carlton Gold Standards, including the Employee Promise, Credo, and Service Values.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
