Food and Beverage Group Manager

Alterra • Snowshoe, WV

8d • Onsite

About The Position

This role provides leadership and direction for the Food and Beverage Group, focusing on managing standards of quality, service, safety, and profit. The manager will be responsible for developing and implementing goals, policies, and objectives, and overseeing all aspects of the operations under their direction. This includes assisting in recruiting, interviewing, hiring, and training management and staff, as well as carrying out all administrative functions related to hiring, scheduling, payroll, performance reviews, coaching, counseling, and discipline. The position also involves overseeing managers, supervisors, and employees, attending required meetings, and conducting training seminars on topics such as responsible alcohol service and food handling. The role is crucial in ensuring guest satisfaction through menu planning, coordination of staff for special events, inspection of outlets for regulatory compliance, and addressing guest feedback. Additionally, the manager will be responsible for creating and implementing promotions and special events, and maintaining profitability by monitoring labor costs, cost of goods sold, and contributing to the annual budget process and business plan. This is a year-round position located at 10 Snowshoe Drive, Snowshoe, WV 26209.

Requirements

• High School Diploma or GED

Nice To Haves

• 5 years of restaurant/business supervisory or management experience

Responsibilities

• Managing standards of quality, service, safety, and profit
• Developing and implementing goals, policies, and objectives
• Overseeing all aspects of the operations under his/her direction
• Assisting in recruiting, interviewing, hiring and training of management and staff
• Carrying out all administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counseling and discipline
• Overseeing managers, supervisors and employees under their direction
• Attending all meetings as required
• Conducting training seminars (Tips, food handling, etc.)
• Assisting in the menu planning, analysis, and pricing
• Coordinating additional staff needs for special events and conference center business
• Inspecting outlet(s) and employees to ensure compliance with health, safety and state regulations
• Addressing guest feedback concerning outlets(s) service, presentation, quality of product and overall experience
• Creating and implementing promotions, animation and special events for the outlet(s)
• Monitoring labor costs, cost of goods sold, and other costs
• Contributing to the annual budget process and business plan
• Accomplishing related results as needed

Benefits

• Affordable on-mountain employee housing available for rent
• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods like clothes
• 15% off hard goods like skis at Snowshoe owned retail locations
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED